1. Introduzzjoni
The Tenveo TEVO-VHD3U is a Full HD 1080P 60FPS PTZ (Pan-Tilt-Zoom) conference camera designed for various video communication needs, including video conferencing, online education, and live streaming. It features a 3X optical zoom lens, a 114° wide view angle, and supports multiple output interfaces such as USB3.0, HDMI, RS485, and RS232.
This manual provides essential information for setting up, operating, and maintaining your TEVO-VHD3U camera to ensure optimal performance.
Figure 1: Tenveo TEVO-VHD3U PTZ Conference Camera and Remote Control
Karatteristiċi ewlenin:
- Full HD 1080P 60FPS Video: Delivers clear and smooth video quality.
- Żum Ottiku 3X: Allows for detailed close-ups without loss of quality.
- 114° Wiesgħa View Angolu: Captures a broad area, suitable for small to medium-sized rooms.
- Smooth Pan/Tilt Movement: Rotates 350° horizontally (±175°) and 180° vertically (±90°).
- Interfaces multipli: USB3.0, HDMI, RS232, and RS485 for versatile connectivity.
- Pożizzjonijiet issettjati minn qabel: Supports 10 presets via IR remote and up to 255 via RS232/RS485.
- Kompatibilità Universali: Works with popular conferencing software like Zoom, OBS, Microsoft Teams, and Google Meet.
Figura 2: Aktarview of Tenveo TEVO-VHD3U Camera Features
2. Setup
2.1 Kontenut tal-Pakkett
Ivverifika li l-oġġetti kollha huma preżenti fil-pakkett:
- Tenveo FHD 1080P 60FPS PTZ Camera (TEVO-VHD3U)
- Kontroll mill-bogħod IR
- Adapter tal-Enerġija DC 12V
- Cable USB3.0
- Manwal għall-Utent
- Immonta fuq il-ħajt
- Viti tal-immuntar
Figura 3: Kontenut tal-Pakkett
2.2 Għażliet ta' Installazzjoni
Il-kamera tappoġġja diversi metodi ta' installazzjoni:
- Poġġiment fuq id-Desktop: Poġġi l-kamera fuq wiċċ ċatt.
- Immuntar tal-Monitor: Securely attach to the top of a monitor.
- Immuntar tal-ħajt: Use the included wall mount bracket and screws.
- Immuntar tas-saqaf: Use the included wall mount bracket and screws for inverted installation.
- Immuntar ta' tripod: Attach to a standard tripod using the threaded hole on the base.
Figure 4: Multiple Installation Options
2.3 Konnessjoni tal-Kamera
- Konnessjoni tal-Enerġija: Connect the DC 12V Power Adapter to the camera's power input and then to an electrical outlet.
- Video Output (USB3.0): Connect the USB3.0 cable from the camera to a USB3.0 port on your computer. This provides video and control.
- Ħruġ tal-Vidjo (HDMI): Connect an HDMI cable (not included) from the camera's HDMI output to a display or video capture device.
- Control (RS232/RS485): For professional control, connect RS232 or RS485 cables to a compatible control system (e.g., serial joystick).
Figure 5: Connectivity Diagram
3. Istruzzjonijiet Operattivi
3.1 Tixgħel/Jitfi
Once connected to power, the camera will automatically power on. The front panel indicators will show the power status. Use the power button on the remote control to toggle between active and standby modes.
3.2 Funzjonijiet ta' Kontroll mill-bogħod
The included IR remote control allows for easy adjustment of camera functions. Ensure line of sight to the camera's IR receiver.
Figure 6: IR Remote Control Layout
- Ċwievet tal-Kontroll PTZ: Use the arrow keys to pan (left/right) and tilt (up/down) the camera.
- Zoom Keys: Use '+' and '-' buttons for zooming in and out. Separate buttons are provided for slow and fast zoom.
- Focus Keys: Adjust focus manually or select auto-focus.
- Preset Keys (1-9, SET, RESET):
- To set a preset: Position the camera, press SET, then press a number (1-9).
- To recall a preset: Press the corresponding number (1-9).
- To reset a preset: Press RESET, then press the number of the preset to clear.
- MENU: Access the On-Screen Display (OSD) menu for advanced settings.
- PTZ Reset Key: Returns the camera to its original home position.
3.3 Kompatibilità tas-Software
The TEVO-VHD3U camera is compatible with a wide range of video conferencing and streaming platforms. Simply connect the camera via USB3.0, and it should be recognized as a standard webcam device.
- Zoom
- Timijiet tal-Microsoft
- Google Meet
- OBS Studio
- YouTube Live
- Webex
- U ħafna aktar.
Figure 7: Universal Software Compatibility
4. Manutenzjoni
Manutenzjoni xierqa tiżgura l-lonġevità u l-prestazzjoni ottimali tal-kamera tiegħek.
- Tindif: Uża drapp artab u niexef biex tnaddaf il-korp tal-kamera. Għal-lenti, uża drapp u soluzzjoni speċjalizzati għat-tindif tal-lentijiet. Evita prodotti tat-tindif jew solventi li joborxu.
- Ħażna: When not in use for extended periods, store the camera in a dry, dust-free environment.
- Ambjent: Operate the camera indoors only. Avoid exposing it to extreme temperatures, humidity, or direct sunlight.
- Immaniġġjar: Handle the camera with care. Avoid sudden impacts or dropping the device.
5 Issolvi l-problemi
If you encounter issues with your Tenveo TEVO-VHD3U camera, refer to the following common troubleshooting steps:
| Problema | Kawża Possibbli | Soluzzjoni |
|---|---|---|
| Ebda output tal-vidjo | Konnessjoni tal-kejbil maħlula, għażla ħażina tad-dħul fuq id-displej, il-kamera mhux mixgħula. | Check all cable connections (USB, HDMI, power). Ensure the camera is powered on. Select the correct input source on your display or software. |
| Il-kontroll mill-bogħod ma jaħdimx | Batteries depleted, obstruction, incorrect camera address. | Replace remote control batteries. Ensure no obstructions between remote and camera. Verify camera address settings if using multiple cameras. |
| Kamera mhux rikonoxxuta mill-kompjuter | USB cable issue, driver issue, incompatible USB port. | Try a different USB port (preferably USB3.0). Use the provided USB cable. Restart your computer. Check device manager for driver status. |
| Pan/Tilt/Zoom movement is jerky or unresponsive | Interference, power fluctuations, mechanical obstruction. | Ensure the camera is on a stable surface. Check power supply. If using remote, ensure clear line of sight. |
If the problem persists after attempting these solutions, please contact Tenveo customer support.
6. Speċifikazzjonijiet
| Karatteristika | Speċifikazzjoni |
|---|---|
| Numru tal-Mudell | TEVO-VHD3U |
| Dimensjonijiet tal-Prodott | 5.98 x 9.72 x 6.69 pulzieri |
| Piż tal-oġġett | 3.01 liri |
| Teknoloġija tas-Sensor tar-Ritratti | CMOS |
| Riżoluzzjoni tal-Qbid tal-Vidjo | 1080p |
| Tul Fokali Massimu | 30mm |
| Apertura massima | 1.96 f |
| Format tal-Qbid tal-Vidjo | H.264/H.265/MJPG/YUY2 |
| Teknoloġija tal-Konnettività | HDMI, USB |
| Kulur | Iswed |
| Pan Rotazzjoni | 350° (±175°) |
| Rotazzjoni tal-Mejjel | 180° (±90°) |
| Zoom ottiku | 3X |
7. Garanzija u Appoġġ
7.1 Informazzjoni dwar Garanzija
Tenveo offers a Garanzija standard ta '3 snin for the TEVO-VHD3U PTZ Conference Camera. This warranty covers manufacturing defects and ensures product reliability. Additionally, a 30-Day No-Questions-Asked Money-Back Guarantee is provided for risk-free purchase.
7.2 Appoġġ Tekniku
Tenveo provides LIFETIME technical support service. If you have any questions, require assistance with setup, or encounter any issues not covered in this manual, please contact Tenveo customer service. Support representatives are available to reply within 12 hours and provide satisfactory solutions, including remote assistance if necessary.
For support, please refer to the contact information provided with your product packaging or visit the official Tenveo websit.
