Yuanheng is a manufacturer of computer peripherals, primarily offering reliable 2.4G wireless keyboard and mouse combos designed for everyday home and office computing.
Yuanheng Innovation (Shenzhen) Technology Co., Ltd. specializes in affordable and practical computer peripherals. Their primary product lineup currently includes 2.4G wireless keyboards and mice designed for seamless connectivity, ergonomic comfort, and long battery life. With standard plug-and-play USB receivers and built-in multimedia keys, Yuanheng products offer an efficient workspace solution for home and office environments.
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The nano USB receiver is typically stored securely inside the battery compartment of the mouse to prevent it from getting lost during transit.
Insert the required batteries into both devices, plug the USB receiver into any available USB port on your computer, and the devices will connect automatically via 2.4G wireless.
First, ensure the batteries are correctly inserted and have sufficient charge. If the issue persists, re-plug the USB receiver into a different USB port to re-pair the connection.
You can reach Yuanheng support for troubleshooting, questions, and warranty claims via email at AfterSales8@outlook.com. They currently provide a standard 12-month product warranty.