Rigol Technologies is a leading global manufacturer of electronic test and measurement instruments, including digital oscilloscopes, spectrum analyzers, and waveform generators.
Rigol Technologies is a premier innovator in the test and measurement industry, providing advanced electronic instrumentation to engineers, unmatched in performance and value. Established with a focus on comprehensive testing solutions, Rigol offers a diverse product portfolio that includes Digital and Mixed Signal Oscilloscopes, Spectrum Analyzers, Signal Generators, Programmable Power Supplies, Digital Multimeters, and Data Acquisition Systems.
Headquartered in Suzhou, China, with significant operations in the United States and Europe, Rigol serves a global customer base in over 90 countries. Their instruments are widely used in education, research and development, and industrial production, helping engineers debug complex designs and verify product performance. Rigol is known for its "UltraVision" oscilloscope technology and commitment to high-quality, cost-effective measurement tools.
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You can check the warranty status or period of your device by visiting the Service & Support section on the official Rigol website and entering the instrument's serial number.
When performing power quality testing, specifically on non-isolated AC mains, a high-voltage differential probe is required. Do not use single-ended probes for mains measurements to avoid short circuits.
Disconnect the instrument from all power sources. Clean the external surfaces with a soft cloth dampened with mild detergent or water. Do not expose the instrument to caustic liquids or allow moisture to enter the chassis.
The latest firmware and software updates can be found on the Rigol official website under the Support or Download Center sections. It is recommended to contact Rigol support if you are unsure about the upgrade process.
For active logic probes like the PLA3204, it is recommended to use the Probe Calibration function within the oscilloscope's Logic Analyzer (LA) menu when connecting for the first time or if the ambient temperature changes significantly.