Italian manufacturer of professional and home espresso machines and grinders, known for the Silvia, Rocky, and Classe series.
Rancilio is a prestigious Italian manufacturer of espresso coffee machines, renowned for its contributions to the HoReCa (Hotel, Restaurant, and Café) industry and the home barista market. Founded in 1927 by Roberto Rancilio in Parabiago, Italy, the company has established a global reputation for producing durable, high-performance coffee equipment. Their product range spans from commercial multi-group machines like the Classe u Invicta series to the legendary Rancilio Silvia, a benchmark for home espresso enthusiasts.
Now part of the Rancilio Group, which also includes the Egro brand, Rancilio continues to innovate with advanced brewing technologies, thermal stability systems, and ergonomic designs. The brand maintains a strong global presence with dedicated divisions, including Rancilio Group North America, providing comprehensive sales, service, and technical support.
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User manuals can be found on this page, or accessed via the Rancilio Group Customer Support Portal where you can consult technical documents and downloads.
You can reach Rancilio Group North America support by calling +1 877-726-2454 or emailing info@ranciliogroupna.com. They offer 24/7 technical support.
You can register the installation of a new machine to activate the warranty period through the Rancilio Customer Support Portal.
Proper water treatment is critical. It is recommended to test your water for hardness and chlorides and install appropriate filtration (like carbon filtration, ion exchange, or reverse osmosis) to prevent scale buildup and corrosion.