MTI Baths is a premier American manufacturer of handcrafted luxury bathtubs, sinks, shower bases, and therapeutic wellness systems for residential and commercial bathrooms.
MTI Banjijiet is a renowned manufacturer of high-quality, handcrafted bathroom fixtures, celebrated for its philosophy of "The Bath As Art." Based in the USA, MTI specializes in producing durable and aesthetically striking products using proprietary materials such as SculptureStone® and Acrylic CXL®. The company offers a diverse range of hydrotherapy experiences, including soaking, air baths, whirlpools, stream baths, and microbubble technologies, designed to transform the bathroom into a private wellness sanctuary.
With a strong commitment to quality and customization, MTI Baths allows for a high degree of personalization in design and therapy options. Their product line extends beyond bathtubs to include washbasins, counter-sinks, vanity sinks, and shower bases, all engineered for longevity, hygiene, and ease of maintenance. MTI is dedicated to providing superior customer support and comprehensive warranties for their handcrafted products.
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The serial number (warranty registration number) is typically located on the CSA/UL sticker adhered to the fiberglass on the exterior of the tub, often several inches above the pump or blower. It is also noted on the front of the Owner's Manual provided with the product.
You can reach MTI Baths Service Department by calling 800-783-8827, Monday through Friday from 8:00 am to 6:00 pm EST, or by emailing service@mtibaths.com.
For routine cleaning of SculptureStone products, use mild cleaners and avoid harsh abrasives. For matte finishes, stubborn stains or scratches can often be repaired using a Magic Eraser or 180-grit sandpaper.
To register your warranty, you will likely need the model number, serial number (found on the unit), date of purchase, and your contact details. Registration can be completed online at the MTI Baths websit.
Yes, MTI tubs are water-tested at the factory and found to be fully operational and leak-free prior to shipping. However, the installer must test the unit again regarding operation and leak detection before final installation to account for any transit damage.