AVer Information Inc. is a leading manufacturer of education technology and business communication solutions, including document cameras, charging carts, and video conferencing systems.
AVer Information Inc. is a premier provider of education technology and business communication solutions. Headquartered in the Teaching District of New Taipei City, Taiwan, AVer designs and manufactures a wide range of interactive and collaborative tools found in classrooms and corporate meeting rooms worldwide.
The brand is well-known for its high-performance document cameras (visualizers), intelligent charging carts, and enterprise-grade video conferencing cameras. AVer's solutions are designed to facilitate effective communication and learning through cutting-edge video and audio technology. Whether for distance learning, hybrid meetings, or professional broadcasting, AVer products offer reliability and ease of use.
For support, manuals, and firmware updates for products such as the VC520 Pro, CAM520, and F50+ document cameras, users can utilize the resources listed below.
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You can download the latest drivers, software (such as PTZApp 2), and user manuals from the AVer Download Center at https://www.aver.com/download-center.
For customers in the USA, you can reach technical support via email at support.usa@aver.com or by calling their toll-free number +1 (877) 528 7824.
If a firmware upgrade fails, do not turn off the power. Try re-plugging the power adapter and USB cable, then restart the upgrade process using the official software tool.
Yes, AVer offers warranties on its products, typically ranging from 1 to 3 years depending on the device type and region. You can check your warranty status on their official websit.