ZYWELL ZM04 Label Maker & Receipt Printer User Manual

1. Introduzzjoni

The ZYWELL ZM04 is a versatile Bluetooth thermal label and receipt printer designed for various business and personal applications. This two-in-one device supports both 58mm and 80mm paper widths, offering efficient printing for logistics, retail, and other commercial needs. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your ZM04 printer.

Figure 1: ZYWELL ZM04 Label Maker and Receipt Printer

2. Kontenut tal-Pakkett

Jekk jogħġbok ivverifika li l-oġġetti kollha elenkati hawn taħt huma inklużi fil-pakkett tiegħek:

• ZM04 Printer
• Cable USB
• Plug tal-Qawwa
• Batterija
• Manwal għall-Utent
• U-DISK (USB Drive with drivers and software)
• Labels (Sample roll)

Figure 2: Contents included in the ZM04 printer package.

3. Prodott Aktarview

Familiarize yourself with the main components and controls of your ZM04 printer:

• Skrin: Displays current mode, battery status, and settings.
• Ċavetta Miftuħa: Used to open the paper compartment.
• Buttuna tal-Qawwa: Jixgħel/jitfi l-istampatur.
• Issettja Ċavetta: Navigates through settings and confirms selections.
• Feed Button/OK Key: Feeds paper or confirms actions.

Figure 3: Key operational components of the ZM04 printer.

Dimensions and Specifications Overview:

Figure 4: Physical dimensions and core specifications of the ZM04 printer.

4. Setup

4.1 Iċċarġjar tal-Printer

Before first use, ensure the printer is fully charged. Connect the provided USB cable to the printer and a power adapter. The battery indicator on the screen will show charging status. A full charge provides long hours of use.

4.2 Tagħbija tal-Karta

The ZM04 supports both label and receipt paper rolls (58mm to 80mm width).

1. Press the "Open Key" to open the paper compartment cover.
2. Insert the paper roll with the printing side facing up, ensuring it feeds smoothly into the print head.
3. Iġbed biċċa żgħira ta' karta 'l barra mir-ras tal-istampar.
4. Agħlaq l-għatu tal-kompartiment tal-karta sew sakemm tikklikkja f'postu.

5. Istruzzjonijiet Operattivi

5.1 Konnettività

The ZM04 printer supports both Bluetooth and USB connectivity.

• Bluetooth: Ideal for wireless printing from Android smartphones and tablets. iOS devices require specific apps (EMlabel, POSprinter) for connection.
• USB: Connects to Windows, ChromeOS, Linux, and Mac computers. Note: USB connection does not support iOS devices (iPhone, iPad).

Figura 5: Aktarview of Bluetooth and USB connectivity for the ZM04 printer.

5.2 Mode Switching (Label vs. Receipt)

The ZM04 is a two-in-one printer. It is crucial to select the correct command mode for your printing task. The screen displays the current mode.

• Receipt Mode: Set to "ESC" (ESC/POS command mode).
• Label Mode: Set to "TCPL" (TSPL command mode).
• Face Sheet Mode: Set to "CPCL" (CPCL command mode).

To switch modes, use the "Set Key" to navigate through the options on the electronic display until the desired command mode is selected. Selecting the wrong command mode will prevent printing.

Figure 6: The ZM04 printer supports both receipt and label printing modes, indicated by the display.

5.3 Printing Steps (via App)

For mobile printing, use the "EMlabel" or "POSprinter" software.

1. Open the "EMlabel" app and select your desired print mode (Label or Receipt).
2. Go to "Settings" within the app, then "Printer connection," and select "BT" for Bluetooth.
3. Choose the printer address (e.g., "printer001"), click "Connect," and enter the password "0000" if prompted.
4. After successful connection, the status will change to "disconnect" (indicating it's ready to print).

Figure 7: Step-by-step guide for connecting and printing using the mobile application.

6. Kompatibilità

The ZM04 printer offers broad compatibility with various operating systems and applications, though some limitations apply.

• Sistemi Operattivi: Android, Windows, ChromeOS, Linux, Mac.
• Kompatibbiltà iOS: While USB and direct Bluetooth connection are not supported for iOS, the "EMlabel" and "POSprinter" software allows iOS devices to connect and print labels/receipts.
• Receipt Applications: Loyverse and W&O POS APP are supported for receipt printing.
• Mhux Kompatibbli Ma': Square, DoorDash, Shopify.

Figure 8: Detailed compatibility matrix for the ZM04 printer across various platforms and applications.

7. Manutenzjoni

To ensure optimal performance and longevity of your ZM04 printer, follow these maintenance guidelines:

• Naddaf ir-ras tal-istampar regolarment b'ċarruta ratba u mingħajr suf imxarrba bl-alkoħol isopropiliku. Kun żgur li l-istampatur ikun mitfi u berred qabel ma tnaddaf.
• Keep the paper compartment free of dust and paper debris.
• Aħżen il-printer f'post frisk u niexef 'il bogħod mix-xemx diretta u minn temperaturi estremi.
• Use only high-quality thermal paper to prevent damage to the print head.

8 Issolvi l-problemi

This section addresses common issues you might encounter with your ZM04 printer.

Q1: Why cannot connect with iOS?

A1: The USB and direct Bluetooth connections of the ZM04 do not natively support iOS. To connect to iOS for printing, you must download and use our dedicated software, "EMlabel" or "POSprinter," which facilitates the connection and printing process.

Q2: Why cannot Print?

A2: Please check that the mode displayed at the top right of the printer's screen matches the one you need for printing.

• For receipt printing, the mode should be "ESC".
• For label printing, the mode should be "TCPL".
• For face sheet printing, the mode should be "CPCL".

9. Speċifikazzjonijiet

10. Garanzija u Appoġġ

The ZYWELL ZM04 printer comes with a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included in your package or contact ZYWELL customer support. For technical assistance or further inquiries, please visit the official ZYWELL websit jew ikkuntattja lit-tim tas-servizz tal-konsumatur tagħhom.