ecobee EB-CAMSDB-01

ecobee Smart Video Doorbell Camera (Wired) User Manual

Mudell: EB-CAMSDB-01

1. Introduzzjoni

This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your ecobee Smart Video Doorbell Camera (Wired). Please read this manual thoroughly before installation and use to ensure proper functionality and safety.

ecobee Smart Video Doorbell Camera (Wired) front view

Stampa 1.1: Quddiem view of the ecobee Smart Video Doorbell Camera (Wired).

The ecobee Smart Video Doorbell Camera is designed to provide enhanced security and convenience for your home. It features a 1080p HD camera with HDR, night vision, two-way talk, and advanced detection capabilities for people and packages. The device is wired for continuous power and designed for outdoor use, with robust weather resistance.

2. Kontenut tal-Pakkett

Ivverifika li l-komponenti kollha huma preżenti fil-pakkett qabel tibda l-installazzjoni:

  • Ecobee Smart Doorbell Camera
  • Mounting Plates (various options)
  • 2x Wire Extenders
  • Chime Adapter
  • Konnetturi tal-wajer
  • Viti
  • Ċavetta Allen
Included components for ecobee Smart Video Doorbell Camera

Image 2.1: All components included in the ecobee Smart Video Doorbell Camera package.

3. Setup u Installazzjoni

The ecobee Smart Video Doorbell Camera requires existing doorbell wiring for power. Professional installation is recommended if you are unfamiliar with electrical wiring.

3.1 Verifika tal-Kompatibbiltà

  • Existing Wired Doorbell: Ensure you have a functional existing wired doorbell system.
  • Transformer Requirements: The doorbell is designed to work with a transformer rated for 16 sa 24 VAC u 10 VA minimum. If your transformer voltage is lower than 16 volts, the doorbell may not power on.
Diagram showing compatibility checks for existing doorbell, transformer, and ecobee app

Image 3.1: Compatibility check for existing doorbell, transformer, and ecobee app download.

3.2 Passi ta' Installazzjoni

  1. Download the ecobee App: Download the ecobee app from your device's app store. The app provides a guided installation process.
  2. Itfi: Turn off power to your existing doorbell system at the circuit breaker.
  3. Remove Old Doorbell: Carefully remove your existing doorbell button.
  4. Install Chime Adapter: Follow the in-app instructions to install the chime adapter to your indoor chime unit.
  5. Immonta l-Qanpiena tal-Bieb: Use the provided mounting plates and screws to securely attach the ecobee Smart Video Doorbell Camera to your doorframe or wall.
  6. Konnessjoni tal-Wajer: Connect the doorbell wires to the ecobee doorbell using the provided wire connectors and extenders if necessary.
  7. Qawwa Mixgħul: Irrestawra l-enerġija fis-circuit breaker.
  8. Setup fl-app: Complete the setup process within the ecobee app to connect your doorbell to your Wi-Fi network and configure settings.
Screenshot of ecobee app showing installation guide

Image 3.2: The ecobee app provides a guided installation experience.

4. Istruzzjonijiet Operattivi

Once installed and configured, your ecobee Smart Video Doorbell Camera offers various features for home security and communication.

4.1 Ħaj View u Taħdita Two-Way

Access a live 1080p HD video feed of your front door through the ecobee app on your smartphone or tablet. Utilize the two-way talk feature to communicate with visitors from anywhere.

Smartphone displaying live 1080p HD video feed from ecobee doorbell with two-way talk option

Image 4.1: Live view and two-way talk functionality via the ecobee app.

4.2 Motion, Person, and Package Detection

Receive real-time notifications on your phone for motion, person, and package detection. Customize activity zones within the app to focus alerts on specific areas of interest, reducing unnecessary notifications. Package detection requires an ecobee Smart Security subscription.

Close-up of ecobee doorbell camera lens with text indicating accurate person, package, and object detection

Image 4.2: The doorbell camera features accurate person, package, and object detection.

4.3 Kamp Wiesa' ta' View

The doorbell camera provides an expansive 175° vertical and 187° diagonal field of view, allowing you to see visitors and packages from head-to-toe, even those placed directly at your door.

Smartphone displaying a head-to-toe view from the ecobee doorbell camera, showing a person and a package

Image 4.3: Head-to-toe view of your front door through the ecobee app.

4.4 Viżjoni bil-lejl

The camera is equipped with night vision capabilities, providing clear visibility up to 30 feet in low-light conditions.

4.5 Integrazzjoni ta' Dar Intelliġenti

The ecobee Smart Video Doorbell Camera works with Amazon Alexa, Google Home, and Apple HomeKit compatible speakers. You can also view and talk to visitors live through your ecobee Smart Thermostat Premium. Note that Apple HomeKit Secure Video is not supported.

ecobee Smart Thermostat Premium displaying a live video feed from the doorbell camera

Image 4.4: Live view integration with ecobee Smart Thermostat Premium.

ecobee doorbell with logos for Apple HomeKit, Google Home, and Alexa

Image 4.5: Compatibility with major smart home platforms.

5. Manutenzjoni

The ecobee Smart Video Doorbell Camera is designed for durability and minimal maintenance.

5.1 Reżistenza għat-Temp

The device is IP65 waterproof and dust-protected, capable of operating in temperatures ranging from -25°C to 45°C (-13°F to 113°F). This ensures reliable performance in various weather conditions.

ecobee doorbell camera with icons depicting extreme temperatures, rain, and snow

Image 5.1: The doorbell camera is designed to withstand various weather conditions.

5.2 Aġġornamenti tas-Software

The Smart Doorbell Camera receives automatic software upgrades, ensuring access to the newest features and performance enhancements over time.

5.3 Tindif

To maintain optimal video quality, periodically clean the camera lens and the doorbell's exterior with a soft, damp drapp. Evita li tuża kimiċi ħarxa jew materjali li joborxu.

6 Issolvi l-problemi

If you encounter issues with your ecobee Smart Video Doorbell Camera, consider the following troubleshooting steps:

  • Ebda Enerġija/Ma Tixgħel: Verify that the power to your doorbell system is on at the circuit breaker. Confirm your transformer meets the 16-24 VAC, 10 VA minimum requirement. Low voltage can prevent the doorbell from powering on.
  • Ebda Vidjo/Kwalità tal-Vidjo Fqira: Check your Wi-Fi connection strength at the doorbell location. Ensure the camera lens is clean and free from obstructions.
  • Notifiki Mhux Riċevuti: Confirm that notifications are enabled in the ecobee app settings and on your smartphone/tablet. Check your activity zone settings.
  • Kwistjonijiet ta' Diskussjoni f'Żewġ Direzzjonijiet: Ensure your device's microphone and speaker are enabled for the ecobee app. Check your internet connection for stability.
  • Kwistjonijiet ta' Konnettività tal-App: Restart your Wi-Fi router and modem. Close and reopen the ecobee app. If issues persist, try reinstalling the app.

For further assistance, refer to the ecobee support page or contact ecobee customer service.

7. Speċifikazzjonijiet

Numru tal-MudellEB-CAMSDB-01
Użu fuq ġewwa/barraBarra
Sors tal-EnerġijaCorded Elettriku
Voltage16-24 VAC
Wattage16 watt
Protokoll tal-KonnettivitàWi-Fi, Bluetooth
Riżoluzzjoni tal-Qbid tal-Vidjo1080p
Frame Rata30 frejm kull sekonda
ViewIng Angolu187 Grad (Djagonali)
Medda tal-Viżjoni Lejl30 Saqajn
Temperatura operattiva-25°C sa 45°C (-13°F sa 113°F)
Livell ta 'Reżistenza għall-IlmaIP65 (Reżistenti għall-Ilma)
Dimensjonijiet (L x W x H)2.5 x 3.5 x 7.5 pulzieri
Piż tal-oġġett14.4 uqija
Apparati KompatibbliSmartphone, Tablet, ecobee Smart Thermostat Premium, Amazon Alexa, Google Home, Apple HomeKit
Karatteristiċi Speċjali2-Way Audio, HD Resolution, Night Vision, Noise Reduction, Time-Lapse, Brightness Control

8. Informazzjoni dwar Garanzija

The ecobee Smart Video Doorbell Camera (Wired) comes with a Garanzija ta' 3 snin mill-manifattur. For details regarding warranty claims and coverage, please visit the official ecobee websit jew ikkuntattja l-appoġġ tal-klijent.

9. Support and Privacy

9.1 Appoġġ għall-Klijent

For technical support, product inquiries, or warranty service, please visit the ecobee support website or contact their customer service team. The ecobee app also provides resources and guides.

9.2 ecobee Smart Security Subscription

Enhance your doorbell's capabilities with an ecobee Smart Security subscription. Register your doorbell camera to unlock features such as 24/7 professional monitoring (US only), 30-day video storage, package detection, and rich notifications with image snapshots. A free trial month is typically included upon registration.

9.3 Privatezza tad-Dejta

ecobee prioritizes user privacy. Your video content is secured with a two-factor authentication system, and data is encrypted on the device before being sent to the cloud. For more information on ecobee's privacy policy, please visit their official websit.

Person looking at a smartphone, text says 'Privacy is paramount'

Image 9.1: ecobee's commitment to user privacy and data security.

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