Introduzzjoni
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
Kontenut tal-Pakkett
Before proceeding with the setup, please ensure all components are present in the package.

Deskrizzjoni tal-Immaġni: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- DECT Dongle
- Iċċarġjar Cable
- Borża artab
- Compliance Sheet
- Gwida Quick
- Gwida tas-Sigurtà
Setup
1. Iċċarġjar tal-Headset
Before initial use, fully charge the headset.
- Connect the charging cable to the headset's charging port.
- Qabbad it-tarf l-ieħor tal-kejbil tal-iċċarġjar ma' sors ta' enerġija USB (eż., port USB tal-kompjuter, adapter tal-ħajt USB).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.

Deskrizzjoni tal-Immaġni: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. Wearing Styles
The headset offers a 3-in-1 wearing style system for customized comfort.
- Faxxa tar-ras: For traditional over-the-head wear.
- Ganċ tal-widna: For a discreet, single-ear fit.
- Faxxa tal-għonq: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.

Deskrizzjoni tal-Immaġni: Li tħares 'il quddiem view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
Istruzzjonijiet Operattivi
1. Power On/Off
- Biex tixgħel, agħfas u żomm il-buttuna tal-Power sakemm id-dawl indikatur jixgħel.
- Biex titfi, agħfas u żomm il-buttuna tal-Qawwa sakemm id-dawl indikatur jintefa.
2. Ġestjoni tas-Sejħiet
- Tweġiba/Tmiem Sejħa: Agħfas il-buttuna Sejħa.
- Irrifjuta Sejħa: Agħfas u żomm il-buttuna tas-Sejħa.
- Aġġustament tal-Volum: Uża l-buttuni Volume Up (+) u Volume Down (-) fuq il-headset.
- Mikrofonu Mute: Press the Mute button on the microphone boom.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.

Deskrizzjoni tal-Immaġni: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.

Deskrizzjoni tal-Immaġni: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
Manutenzjoni
1. Tindif
- Wipe the headset and dongle with a soft, dry cloth.
- Tużax prodotti tat-tindif likwidi jew solventi.
- Ensure the charging contacts are clean and free of debris.
2. Ħażna
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.

Deskrizzjoni tal-Immaġni: Pro tal-ġenbfile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
Issolvi l-problemi
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| Problema | Kawża Possibbli | Soluzzjoni |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| Kwalità fqira tal-awdjo | Interference, low battery, or distance from dongle. |
|
| Il-headset mhux qed jitqabbad | Dongle not recognized or pairing mode not activated. |
|
Speċifikazzjonijiet
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- Isem tal-Mudell: IMPACT SDW 5011
- Teknoloġija tal-Konnettività: Wireless (DECT)
- Stili tal-ilbies: Headband, Ear Hook, Neckband (3-in-1)
- Apparati Kompatibbli: PC, UC Softphones
- Medda ta' Frekwenzi: 20 Hz - 20,000 Hz
- Ħajja tal-batterija: Approximately 4 hours (talk time)
- Piż tal-oġġett: 2 uqija
- Karatteristiċi Speċjali: Ear Hook, Plug and Play, Robust design
- Kontroll tal-Ħsejjes: None (focus on speech intelligibility)
- Manifattur: EPOS
- UPC: 840064407816
Garanzija u Appoġġ
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
Għal aktar għajnuna, tista' żżur il- EPOS Store on Amazon.





