DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router User Manual

1. Introduzzjoni

This manual provides comprehensive instructions for the installation, configuration, and operation of your DrayTek Vigor 2927AX Dual WAN Ethernet Firewall VPN Router. The Vigor 2927AX is designed to deliver robust and secure network connectivity for small to medium-sized businesses, offering advanced features such as Dual WAN load balancing, Wi-Fi 6 wireless, Gigabit LAN ports, and extensive VPN capabilities.

2. Informazzjoni dwar is-Sigurtà

• Kun żgur li r-router jitqiegħed f'żona ventilata sew, 'il bogħod mix-xemx diretta, sorsi ta' sħana, u umdità.
• Uża biss l-adapter tal-enerġija li jiġi mal-apparat. L-użu ta' adapter mhux korrett jista' jagħmel ħsara lir-router u jannulla l-garanzija.
• Tiftaħx ir-router casing. Irreferi s-servizz kollu lil persunal kwalifikat.
• Żomm l-apparat 'il bogħod mit-tfal.
• Disconnect power during electrical storms or when unused for long periods.

3. Kontenut tal-Pakkett

Ivverifika li l-pakkett tiegħek fih l-oġġetti li ġejjin:

• DrayTek Vigor 2927AX Router
• Adapter tal-Enerġija
• Cable Ethernet
• Gwida Quick Start

4. Hardware Matulview

4.1 Panel ta 'Quddiem

The front panel of the Vigor 2927AX features various LED indicators and ports for status monitoring and connectivity.

Immaġni: Front panel of the DrayTek Vigor 2927AX router, highlighting its LED status indicators, two USB ports, two WAN ports (WAN1 and WAN2/LAN6), and five Gigabit LAN ports (P1-P5).

1. Indikaturi tal-Istat tal-LED: Provide live feedback on the router's operational status, including power, internet connectivity, Wi-Fi activity, and LAN port status.
2. 2x USB Ports (USB1, USB2): Used for connecting 3G/4G/5G USB modems for failover or load balancing, or for connecting USB storage devices for network-attached storage (NAS) functionality.
3. Dual WAN Ports (WAN1, WAN2/LAN6): WAN1 is a dedicated Gigabit Ethernet port. WAN2/LAN6 is a configurable Gigabit Ethernet port that can function as a second WAN port for multi-WAN connectivity or as an additional LAN port.
4. 5x LAN Ports (P1-P5): Gigabit Ethernet ports for connecting local network devices such as computers, servers, network printers, and network-attached storage (NAS) devices.

4.2 Panel ta 'wara

The rear panel typically includes the power input, power switch, and a factory reset button.

• Input ta' Enerġija: Jikkonnettja mal-adapter tal-enerġija pprovdut.
• Swiċċ tal-Enerġija: Jixgħel jew jitfi r-router.
• Buttuna Reset tal-Fabbrika: Used to restore the router to its default factory settings. Press and hold for approximately 5-10 seconds while the router is powered on.

5. Setup

5.1 Konnessjoni Inizjali

1. Qabbad l-Enerġija: Connect the power adapter to the router's power input and plug it into an electrical outlet. Turn on the power switch.
2. Connect WAN:
   • For primary internet access, connect your modem or fiber optic terminal (ONT) to the WAN1 port bl-użu ta' kejbil Ethernet.
   • If using a second internet connection, connect its modem/ONT to the WAN2/LAN6 port.
   • For 3G/4G/5G failover, insert a compatible USB modem into one of the USB portijiet.
3. Connect LAN: Connect a computer or network switch to any of the Portijiet LAN (P1-P5) billi tuża kejbil Ethernet.

Immaġni: The DrayTek Vigor 2927AX router, illustrating its physical appearance and port layout for initial setup.

5.2 Aċċess għall- Web Interface

1. Kun żgur li l-kompjuter tiegħek huwa konness ma' port LAN tar-router.
2. Iftaħ a web brawżer (eż., Chrome, Firefox, Edge).
3. Fil-bar tal-indirizzi, ittajpja l-indirizz IP awtomatiku: 192.168.1.1 u agħfas Enter.
4. Daħħal l-isem tal-utent awtomatiku (admin) u password (admin). It is highly recommended to change the default password immediately after the first login for security purposes.

5.3 Konfigurazzjoni Bażika

Upon first login, you may be guided through a Quick Start Wizard to configure basic internet settings and Wi-Fi.

• Issettjar tal-WAN: Configure your internet connection type (e.g., PPPoE, DHCP, Static IP) for WAN1 and WAN2.
• Settings tal-Wi-Fi: Set up your Wi-Fi network name (SSID) and password for both 2.4GHz and 5GHz bands. The Vigor 2927AX supports Wi-Fi 6 (802.11ax) for enhanced performance.

6. Istruzzjonijiet Operattivi

6.1 Dual WAN Load Balancing and Failover

The Vigor 2927AX supports multiple WAN interfaces, allowing for increased bandwidth and connection reliability.

Immaġni: Diagram illustrating the router's capability to connect to various internet sources like VDSL, Ethernet, and Wi-Fi WAN for multi-WAN functionality.

• Ibbilanċjar tat-Tagħbija: Distributes internet traffic across multiple WAN connections to optimize bandwidth usage. Configure this under WAN > Konfigurazzjoni Ġenerali.
• Failover: Automatically switches to a backup WAN connection if the primary connection fails, ensuring continuous internet access. This can be configured for both wired WANs and USB 3G/4G/5G modems.

6.2 Konfigurazzjoni tal-VPN

The router supports up to 50 VPN tunnels, enabling secure remote access and site-to-site connections.

Immaġni: Visual representation of VPN tunnels securing connections between a headquarters, a branch office, and a remote home user through the Vigor router.

• SSL VPN: Provides clientless remote access via a web browser. Configure under VPN and Remote Access > SSL VPN.
• IPsec/PPTP/L2TP VPN: For site-to-site connections and client-based remote access. Configure under VPN and Remote Access > LAN to LAN or Remote Dial-in User.
• VPN Miftuħa: Supports OpenVPN for flexible and secure VPN connections.

6.3 Wi-Fi 6 (802.11ax) Wireless

The Vigor 2927AX features dual-band Wi-Fi 6 for high-speed and efficient wireless connectivity.

Immaġni: Illustration of the router's dual-band Wi-Fi coverage, showing devices connected to both the 2.4GHz (AX600) and 5GHz (AX2400) wireless networks.

• Banda Doppja: Operates on both 2.4GHz and 5GHz frequencies. Configure SSIDs, security, and channels under Wireless LAN > General Setup.
• Wi-Fi għall-klijenti: Create isolated wireless networks for guests with custom login pages and time/data limits. Access this feature under Wireless LAN > General Setup > Multi-SSID.

6.4 VLANs (Virtual Local Area Networks)

VLANs allow you to segment your network into multiple logical broadcast domains, enhancing security and network management.

Immaġni: A diagram illustrating how the Vigor router can be used with a SmartLite switch to create and manage VLANs, separating different groups of network devices.

• Configure VLANs under LAN > VLAN. You can assign VLAN IDs to specific LAN ports or SSIDs.

6.5 Firewall and Content Filtering

The router includes an advanced firewall and content filtering features to protect your network.

• Firewall: Configure rules to control inbound and outbound traffic under Firewall > Filter Setup.
• Iffiltrar tal-Kontenut: Imblokka l-aċċess għal speċifiċi websites or categories of content using URL Content Filter or Web Content Filter (requires subscription).

6.6 Kwalità tas-Servizz (QoS)

QoS allows you to prioritize network traffic, ensuring critical applications like VoIP and video conferencing receive sufficient bandwidth.

Immaġni: A diagram demonstrating Quality of Service (QoS) settings, where different applications and services are assigned varying priority levels to optimize network performance.

• Configure QoS rules under Bandwidth Management > QoS.

7. Manutenzjoni

7.1 Aġġornamenti tal-Firmware

Regularly update the router's firmware to ensure optimal performance, security, and access to new features.

1. Download the latest firmware from the official DrayTek websit.
2. Aċċessa r-router web interface and navigate to Manutenzjoni tas-Sistema > Aġġornament tal-Firmware.
3. Follow the on-screen instructions to upload and install the firmware. Do not power off the router during the upgrade process.

7.2 Konfigurazzjoni tal-Backup u r-Restawr

It is recommended to back up your router's configuration settings before making significant changes or performing firmware upgrades.

• To back up, go to Manutenzjoni tas-Sistema > Backup tal-Konfigurazzjoni.
• To restore, use the same menu and upload your saved configuration file.

7.3 Irrisettja l-Fabbrika

A factory reset will revert all settings to their default values. This can be useful for troubleshooting or when reconfiguring the router from scratch.

• Irrisettja l-Hardware: Bir-router mixgħul, uża paperclip biex tagħfas u żżomm il-buttuna Irrisettja l-Fabbrika button on the rear panel for 5-10 seconds until the ACT LED flashes rapidly.
• Irrisettja s-Software: Innaviga lejn Manutenzjoni tas-Sistema > Default tal-Fabbrika fil- web interface.

8 Issolvi l-problemi

• Ebda Aċċess għall-Internet:
  • Check WAN LED status. If off, verify cable connection to modem/ONT.
  • Ensure WAN settings (PPPoE, DHCP, Static IP) are correctly configured in the web interface.
  • Restart the modem/ONT and then the router.
• Ma nistax naċċessa Web Interface:
  • Ensure your computer's IP address is set to obtain automatically (DHCP).
  • Verify physical connection to a LAN port.
  • Try pinging 192.168.1.1. If unsuccessful, perform a factory reset.
• Veloċità baxxa tal-Wi-Fi:
  • Check for interference from other devices or networks.
  • Ensure your devices support Wi-Fi 6 (802.11ax) for optimal performance.
  • Adjust Wi-Fi channels to less congested ones.
  • Kun żgur li r-router ikun f'post ċentrali u mhux ostakolat.
• VPN Connection Issues:
  • Verify VPN server and client configurations match.
  • Check firewall rules to ensure VPN traffic is allowed.
  • Ensure correct authentication credentials are used.

9. Speċifikazzjonijiet

10. Garanzija u Appoġġ

DrayTek products typically come with a limited hardware warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official DrayTek websit.

For technical support, firmware downloads, and additional documentation, please visit the DrayTek support portal or contact your local DrayTek distributor.

• Uffiċjali Websit: www.draytek.com
• Portal ta' Appoġġ: Irreferi għall-uffiċjal website for regional support contacts and resources.