1. Matulview
The Poly DA85 is a versatile USB-A/USB-C digital adapter designed to enhance audio quality and connectivity for Poly Quick Disconnect (QD) headsets in various work environments. It provides seamless integration with leading call center platforms and offers intuitive inline controls for managing calls and audio settings.
Image: The Poly DA85 USB-A/USB-C Digital Adapter, a black inline control unit with red accents on the cables, connected to a headset.
2. Karatteristiċi ewlenin
- Konnettività Universali: Features both USB-A and USB-C connectors for broad compatibility with new and legacy equipment.
- Intelligent Headset Recognition: Automatically adjusts audio performance to the specific Poly Quick Disconnect (QD) headset for optimal call quality.
- Acoustic Protection: Incorporates technology to manage safe volume levels, protecting user hearing.
- Integrated Call Controls: Built-in buttons for call answer/end, volume adjustment, and microphone mute/unmute.
- Kompatibilità tal-Pjattaforma: Works with major call center platforms including Avaya, Genesys, and Cisco.
3. Istruzzjonijiet ta' Setup
3.1 Connecting Your Headset
Connect your Poly Quick Disconnect (QD) headset to the QD port on the Poly DA85 digital adapter. Ensure a secure connection.
Video: Demonstrates connecting a Plantronics Quick Disconnect (QD) headset to the Poly DA85 adapter. The video highlights the compatible QD type and shows the secure connection process.
3.2 Konnessjoni mal-Kompjuter Tiegħek
Plug the USB connector of the DA85 adapter into an available USB-A or USB-C port on your computer. The adapter is plug-and-play, requiring no additional drivers for most operating systems.
Video: Illustrates connecting the USB-A end of the adapter to a laptop. The video emphasizes the plug-and-play functionality and broad compatibility with various computer systems.
4. Istruzzjonijiet Operattivi
The Poly DA85 features an inline control unit for easy management of your calls and audio.
Image: A diagram of the Poly DA85 inline control unit, labeling the Power Indicator, Speaker ON/OFF, Volume Up/Down, Mic ON/OFF, and Mic Mute Indicator buttons.
- Buttuna Tweġiba/Tmiem tas-Sejħa: Press the phone icon button to answer or end a call.
- Buttuni Volum 'il fuq /' l isfel: Uża l-buttuni '+' u '-' biex taġġusta l-volum tas-smigħ.
- Buttuna Mute tal-Mikrofonu: Press the microphone icon button to mute or unmute your microphone. An LED indicator will show the mute status.
- Buttuna tal-Mute tal-Ispeaker: Press the speaker icon button to mute or unmute your speaker.
Video: Demonstrates the functionality of the inline controls on the Poly DA85 adapter, including volume adjustment, microphone mute, and call management.
5. Manutenzjoni
- Tindif: Uża drapp artab u niexef biex tnaddaf l-adapter. Evita li tuża prodotti tat-tindif likwidi jew solventi.
- Ħażna: Aħżen l-adapter f'post frisk u niexef meta ma jkunx qed jintuża.
- Kura tal-Cable: Evita liwjiet qawwija jew ġbid eċċessiv tal-kejbil biex tevita l-ħsara.
6 Issolvi l-problemi
6.1 No Audio or Microphone Not Working
- Ensure the QD headset is securely connected to the adapter.
- Verify the USB connector is fully inserted into your computer's USB port.
- Check your computer's audio settings to ensure the Poly DA85 is selected as the default playback and recording device.
- Confirm that the microphone and speaker mute buttons on the inline control are not activated.
- Ipprova qabbad l-adapter ma' port USB differenti fuq il-kompjuter tiegħek.
6.2 Call Control Buttons Not Responding
- Ensure your communication software (e.g., Avaya, Genesys, Cisco) is active and properly configured to recognize the Poly DA85.
- Restart your communication software or computer.
7. Speċifikazzjonijiet
| Karatteristika | Dettall |
|---|---|
| Dimensjonijiet tal-Prodott | 2.95 x 0.98 x 0.39 pulzieri |
| Piż tal-oġġett | 1.06 uqija |
| Numru tal-Mudell tal-Oġġett | 218267-01 |
| Manifattur | Poly |
| Apparati Kompatibbli | Headphone |
| Użi Speċifiċi Għall-Prodott | Telefon |
| Tip ta' Konnettur | USB |
| Kulur | Iswed |
8. Garanzija u Appoġġ
Għal informazzjoni dwar il-garanzija u appoġġ tekniku, jekk jogħġbok irreferi għall-websajt uffiċjali ta' Poly. websit jew ikkuntattja lir-rivenditur awtorizzat ta' Poly tiegħek. Żomm l-irċevuta tax-xiri tiegħek għal talbiet ta' garanzija.
Riżorsi online u FAQs jistgħu jkunu disponibbli wkoll fuq il-paġni ta' appoġġ tal-manifattur.