1. Introduzzjoni
The Mitel 6920 IP Phone is engineered for enterprise users who require a modern, flexible, and reliable communication device. This phone delivers an exceptional High-Definition (HD) audio experience through its speech-optimized handset, a full-duplex speakerphone, and support for USB and analog headsets. This manual provides comprehensive instructions for the setup, operation, and maintenance of your Mitel 6920 IP Phone.
2. Prodott Aktarview

Figura 1: Mitel 6920 IP Phone. This image displays a black Mitel 6920 IP Phone with its handset resting on the cradle, connected by a coiled cord. The phone features a monochrome display, a numeric keypad, and various function buttons, all designed for efficient communication.
The Mitel 6920 IP Phone features a robust design with intuitive controls. Key components include:
- Idejn: Speech-optimized for clear audio.
- Wiri: Monochrome screen for call information, menus, and status.
- Tastiera: Tastiera numerika standard għad-ddajljar.
- Ċwievet tal-Funzjoni: Programmable and dedicated keys for various features.
- Raggruppament ta' Navigazzjoni: Għan-navigazzjoni u l-għażla tal-menù.
- Speakerphone: Full-duplex for hands-free communication.
3. Setup
3.1 Kontenut tal-Pakkett
Ivverifika li l-pakkett tiegħek fih l-oġġetti li ġejjin:
- Mitel 6920 IP Phone unit
- Handset
- Korda koljata tal-idejn
- Kejbil Ethernet
- Power adapter (if not using Power over Ethernet - PoE)
- Stand tal-iskrivanija
3.2 Konnessjoni tat-Telefon
- Waħħal l-Istand tal-Iskrivanija: Securely attach the desk stand to the base of the phone.
- Qabbad il-Handset: Ipplaggja tarf wieħed tal-korda mkebba fil-handset u t-tarf l-ieħor fil-port tal-handset fuq il-bażi tat-telefon.
- Qabbad man-Netwerk: Plug one end of the Ethernet cable into the LAN port on the phone and the other end into an active network port (e.g., a wall jack or network switch). If using Power over Ethernet (PoE), the phone will power on automatically.
- Qabbad il-Qawwa (jekk ma tużax PoE): If PoE is not available, connect the power adapter to the phone's power port and then plug it into a standard electrical outlet.
- Konnessjonijiet Fakultattivi: Connect any USB or analog headsets to their respective ports if desired.
The phone will initiate its boot-up sequence. This process may take a few minutes as the phone connects to the network and registers with your communication system.
4. Istruzzjonijiet Operattivi
4.1 Funzjonijiet Bażiċi tas-Sejħiet
- Tagħmel Sejħa:
- Neħħi l-idejn jew agħfas il- Speaker buttuna.
- Ċempel in-numru mixtieq billi tuża t-tastiera.
- Agħfas il- Ċempel or Ibgħat soft key, jew stenna għal dialing awtomatiku.
- Tweġiba għal Sejħa:
- Erfa' l-handset, jew agħfas il-buttuna Speaker buttuna, jew agħfas il- Tweġiba soft key.
- Tmiem Sejħa:
- Replace the handset, or press the Speaker buttuna għal darb'oħra, jew agħfas il- Tmiem Sejħa soft key.
- Tuża l-Ispeakerphone:
- Agħfas il- Speaker button to activate hands-free mode.
- Press it again to deactivate.
- Aġġusta tal-Volum:
- Uża l- Volum buttons (typically located near the handset) to adjust the handset, speakerphone, or ringer volume.
4.2 Karatteristiċi Avvanzati
- Żomm: Agħfas il- Żomm button during an active call to place the call on hold. Press again to resume.
- Trasferiment: Agħfas il- Trasferiment button, dial the new number, and then press Trasferiment mill-ġdid.
- Konferenza: Agħfas il- Konferenza button during an active call, dial the third party, and then press Konferenza għal darb'oħra biex jingħaqad mal-partijiet kollha.
- Voicemail: Agħfas il- Voicemail button (often represented by an envelope icon) and follow the audio prompts.
- Navigazzjoni: Use the navigation cluster (up, down, left, right arrows, and a select button) to browse menus and select options on the display.
5. Manutenzjoni
Proper maintenance ensures the longevity and optimal performance of your Mitel 6920 IP Phone.
- Tindif: Uża artab, niexef, jew ftit damp cloth to clean the phone's surface. Avoid abrasive cleaners, solvents, or harsh chemicals. Do not spray liquids directly onto the phone.
- Kundizzjonijiet Ambjentali: Operate the phone within recommended temperature and humidity ranges. Avoid exposing the phone to direct sunlight, excessive heat, or moisture.
- Ġestjoni tal-Korda: Ensure all cords are neatly arranged and not under tension to prevent damage.
6 Issolvi l-problemi
This section addresses common issues you might encounter with your Mitel 6920 IP Phone.
| Problema | Kawża Possibbli | Soluzzjoni |
|---|---|---|
| It-telefon ma jixgħelx | L-ebda enerġija minn Ethernet (PoE) jew l-adapter tal-enerġija mhux imqabbad/difettuż. | Verify Ethernet cable connection and PoE status. If using a power adapter, ensure it is securely connected and the outlet is functional. |
| L-ebda ton tal-arloġġ | Phone not registered with the system; network issue; handset not connected properly. | Check network cable. Ensure the handset cord is securely plugged in. Contact your system administrator if the issue persists. |
| Kwalità fqira tal-awdjo | Network congestion; faulty handset/headset; volume settings. | Adjust volume. Try a different handset or headset if available. Check network connection stability. |
| Id-displej huwa vojt jew iffriżat | Żball fis-softwer; problema tal-enerġija. | Perform a power cycle: disconnect and reconnect the power source (Ethernet or power adapter). If the problem persists, contact support. |
For issues not listed here or if solutions do not resolve the problem, please contact your IT department or system administrator.
7. Speċifikazzjonijiet
The following are key specifications for the Mitel 6920 IP Phone:
- Numru tal-Mudell: 6920
- Ditta: Mitel
- Kulur: Iswed
- Tip ta' Materjal: Plastik
- Piż tal-oġġett: Madwar 2.2 liri (1 Kilogramma)
- Dimensjonijiet tal-Prodott: Madwar 23.62 x 23.62 x 33.46 pulzieri
- Sors tal-Enerġija: Corded Electric (supports Power over Ethernet)
- Batteriji: 1 Lithium Ion battery required (for internal clock/settings, not user-replaceable for operation)
- Tip tat-Telefon: Telefon VoIP bil-fili
- Tip ta' Dialer: Tastiera Unika
- Tip ta' Sistema ta' Tweġiba: Digital (functionality depends on PBX/VoIP system)
8. Garanzija u Appoġġ
Mitel products are typically covered by a manufacturer's warranty. For specific warranty details, including duration and coverage, please refer to the documentation provided at the time of purchase or contact your vendor. For technical support, troubleshooting assistance beyond this manual, or service requests, please contact your organization's IT department or authorized Mitel service provider.
For additional resources and product information, visit the official Mitel website or consult your system administrator.





