1. Introduzzjoni
This manual provides essential instructions for the safe and efficient use of your Bixolon SRP-350IIICOSG Thermal Receipt Printer. Please read this manual thoroughly before operating the printer and retain it for future reference. This printer is designed for point-of-sale (POS) receipt printing applications.
2. Informazzjoni dwar is-Sigurtà
- Provvista tal-Enerġija: Use only the power supply provided with the printer. Using an incorrect power supply may damage the printer and void the warranty.
- Pjazzament: Place the printer on a stable, level surface. Avoid locations with excessive dust, humidity, or direct sunlight.
- Ventilazzjoni: Ensure adequate ventilation around the printer to prevent overheating. Do not block ventilation openings.
- Kuntatt mal-Likwidu: Keep the printer away from liquids. In case of accidental liquid spillage, immediately disconnect the power and contact qualified service personnel.
- Partijiet li jiċċaqilqu: Keep hands and foreign objects away from the paper cutter and other moving parts during operation.
3. Kontenut tal-Pakkett
Ivverifika li l-oġġetti kollha huma preżenti fil-pakkett:
- Bixolon SRP-350IIICOSG Thermal Receipt Printer
- Provvista tal-Enerġija
- Korda tal-Enerġija
- Romblu tal-Karta tal-Bidu
- Manwal għall-Utent (dan id-dokument)
4. Setup
4.1 Spakkjar u Tqegħid
Carefully remove the printer from its packaging. Place the printer on a flat, stable surface near your computer or POS system.
4.2 Konnessjoni tal-Provvista tal-Enerġija
- Qabbad il-korda tal-enerġija mal-provvista tal-enerġija.
- Plug the power supply connector into the power port on the back of the printer.
- Ipplaggja l-korda tad-dawl fi żbokk elettriku ertjat.
4.3 Connecting Data Cables
The SRP-350IIICOSG printer supports Serial and USB interfaces.

Figura 4.3.1: Wara view of the Bixolon SRP-350IIICOSG printer, illustrating the various connection ports including power, USB, serial, and Ethernet.
- Konnessjoni USB: Connect one end of a USB cable (Type B) to the USB port on the printer and the other end to an available USB port on your computer or POS system.
- Konnessjoni Serjali: Connect one end of a serial cable (DB9) to the serial port on the printer and the other end to an available serial port on your computer or POS system.
4.4 Loading the Paper Roll
- Open the printer cover by pushing the cover open lever.
- Insert the new paper roll into the paper compartment with the paper feeding from the bottom.
- Iġbed ammont żgħir ta' karta 'l barra mill-cutter.
- Agħlaq l-għatu tal-istampatur sew sakemm tikklikkja f'postu.

Figura 4.4.1: Naħa ta' quddiem view of the Bixolon SRP-350IIICOSG printer, showing a paper roll correctly loaded and ready for printing.
4.5 Installazzjoni tas-sewwieq
Before using the printer, you must install the appropriate drivers on your computer or POS system. Drivers are typically available on the Bixolon official website. Follow the instructions provided with the driver package for installation.
5. It-Tħaddim tal-Printer
5.1 Tixgħel/Jitfi
To power on the printer, press the power switch located on the side or back of the printer to the 'ON' position. To power off, press the switch to the 'OFF' position.
5.2 Indikaturi tal-Istat
The printer features LED indicators to show its current status:
- LED tal-qawwa: Illuminates when the printer is powered on.
- LED ta' żball: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, cutter error). Refer to the troubleshooting section for details.
- LED tal-Karta: Jixgħel meta r-romblu tal-karta jkun baxx jew spiċċa.
5.3 L-Istampar ta' Paġna ta' Test
To print a self-test page:
- Ensure the printer is powered off and paper is loaded.
- Hold down the FEED button.
- While holding the FEED button, turn on the printer.
- Release the FEED button once the printer starts printing.
The printer will print a test page showing its current settings and status.
6. Manutenzjoni
6.1 Tindif tar-Ras tal-Istampar
Regular cleaning of the print head ensures optimal print quality and extends printer life. Clean the print head using an alcohol swab or a specialized print head cleaning pen.
- Itfi l-istampatur u skonnettja l-korda tal-enerġija.
- Iftaħ il-qoxra tal-printer.
- Gently wipe the thermal elements of the print head with the cleaning tool.
- Ħalli r-ras tal-istampar tinxef kompletament qabel ma tagħlaq l-għatu u terġa' tikkonnettja l-enerġija.
6.2 Sostituzzjoni tar-Romblu tal-Karta
When the paper roll is depleted, the paper out LED will illuminate. Follow the steps in Section 4.4 to replace the paper roll.
6.3 Cleaning the Auto Cutter
If the auto cutter experiences frequent jams or malfunctions, it may require cleaning. Use a soft brush or compressed air to remove paper dust and debris from the cutter mechanism.
7 Issolvi l-problemi
Din it-taqsima tindirizza kwistjonijiet komuni li tista' tiltaqa' magħhom mal-istampatur tiegħek.
| Problema | Kawża Possibbli | Soluzzjoni |
|---|---|---|
| Il-printer ma jixgħelx | Power cord not connected; Power outlet faulty; Power supply failure | Check power cord connections; Try a different outlet; Contact support if power supply is suspected faulty. |
| L-ebda stampar | Paper out; Printer cover open; Data cable disconnected; Incorrect driver/settings | Load paper; Close cover; Check data cable connection; Verify driver installation and printer settings on your computer. |
| Kwalità fqira tal-istampar | Dirty print head; Low quality paper; Incorrect paper type | Clean the print head (Section 6.1); Use recommended thermal paper; Ensure paper is loaded correctly. |
| Ġamm tal-karta | Improper paper loading; Paper debris in cutter; Foreign object | Open cover, remove jammed paper, reload correctly; Clean auto cutter (Section 6.3); Remove any foreign objects. |
| Error LED is on/flashing | General error condition | Refer to the specific error code (if displayed) or consult the detailed service manual. Perform a power cycle (turn off, wait 10 seconds, turn on). |
8. Speċifikazzjonijiet
Key technical specifications for the Bixolon SRP-350IIICOSG Thermal Receipt Printer:
| Karatteristika | Speċifikazzjoni |
|---|---|
| Teknoloġija tal-Istampar | Termali Diretti |
| Veloċità tal-Istampar (Monokromu) | Up to 200 mm/sec (approx. 10 ppm) |
| Riżoluzzjoni tal-Istampar | 203 dpi (203 x 203 dpi) |
| Interface | Serjali, USB |
| Auto Cutter | Yes (1.8M cuts) |
| Daqs Massimu tal-Midja | Wide format roll |
| Dimensjonijiet (W x D x H) | 5.71 x 5.75 x 8.03 pulzieri |
| Piż tal-oġġett | 3.41 liri |
| Provvista tal-Enerġija | Provvista ta' Enerġija Esterna (inkluża) |
9. Garanzija u Appoġġ
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Bixolon websit. Hemmhekk tista' ssib sewwieqa, FAQs, u informazzjoni ta' kuntatt għas-servizz tal-konsumatur.
Uffiċjali tal-Bixolon Websit: www.bixolon.com





