Tenda AC6 Global Version AC1200 Dual-Band WiFi Router User Manual

1. Introduzzjoni

Thank you for choosing the Tenda AC6 AC1200 Dual-Band WiFi Router. This user guide provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance and a seamless internet experience.

The Tenda AC6 is a dual-band WiFi router operating at both 2.4 GHz and 5 GHz, supporting 802.11ac Wave2 technology. It delivers a concurrent wireless rate of 1167 Mbps (300 Mbps on 2.4 GHz and 867 Mbps on 5 GHz). Key features include PPPoE user name and password migration for instant internet access, IPv6 support for a smoother internet experience without network address translation (NAT), MU-MIMO, and Beamforming technology for enhanced coverage and device connectivity.

2. Kontenut tal-Pakkett

The retail package typically includes:

• Tenda AC6 AC1200 Dual-Band WiFi Router
• Adapter tal-Enerġija
• Cable Ethernet
• Gwida ta 'Installazzjoni Mgħaġġla

3. Device Overview

3.1 Indikaturi LED

The router features several LED indicators to show its current status:

3.2 Portijiet u Buttuni

The rear panel of the router features various ports and buttons:

3.3 Informazzjoni dwar it-Tikketta tal-Prodott

The bottom label of your router contains important information:

• Indirizz IP: The default address (e.g., 192.168.0.1) used to log in to the web UI
• MAC: The MAC address of the router.
• Nru tas-serje: Required for technical assistance.
• SSID: The default WiFi network name.
• Numru tal-Pin: The PIN code for WPS connection.

4. Gwida ta' Setup

4.1 Initial Connection and Web Aċċess għall-UI

To begin configuration, connect your device to the router and access its web interface.

1. Qabbad it-tagħmir tiegħek: Connect your smartphone to the router's WiFi network, or connect your computer to a LAN port on the router using an Ethernet cable.
2. Aċċess Web UI: Iftaħ a web browser on the connected device and visit tendawifi.com.

Jekk il- web UI does not appear, ensure the router is powered on, your computer obtains an IP address automatically (refer to Appendix A.1), and your cellular network is disabled if using a smartphone. You may also try resetting the router.

4.2 Internet Settings (Router Mode)

The router supports various operating modes. By default, it operates in Router Mode. To configure internet access:

1. Idħol fil- web UI (tendawifi.com).
2. Innaviga lejn Settings tal-Internet.
3. Tiżgura Modalità Operattiva huwa ssettjat għal Router.
4. Agħżel tiegħek Tip ta' Konnessjoni based on your ISP's information:

4.2.1 Konnessjoni PPPoE

Select this if your ISP provides a PPPoE username and password.

1. Issettja Tip ta' Konnessjoni biex PPPoE.
2. Daħħal il- Isem tal-Utent u Password ipprovdut mill-ISP tiegħek.
3. Ikklikkja OK.

Tip: Pay attention to case sensitivity and similar characters (e.g., 'l' and '1'). If issues persist, contact your ISP.

4.2.2 Konnessjoni IP Dinamika

Choose this if your ISP does not provide PPPoE credentials or static IP information, or if you are adding another router to an existing network.

1. Issettja Tip ta' Konnessjoni biex Indirizz IP Dinamiku.
2. Ikklikkja OK.

4.2.3 Konnessjoni IP Statika

Use this if your ISP provides a fixed IP address, subnet mask, default gateway, and DNS server information.

1. Issettja Tip ta' Konnessjoni biex Indirizz IP Statiku.
2. Daħħal il-meħtieġ Indirizz IP, Maskra tas-Subnet, Gateway Default, u Server DNS dettalji.
3. Ikklikkja OK.

4.3 WiFi Extender Modes (WISP / Universal Repeater)

To extend your existing WiFi coverage:

4.3.1 Modalità WISP

This mode allows the router to connect wirelessly to an ISP's WiFi network and re-broadcast it.

1. Idħol fil- web UI (tendawifi.com).
2. Innaviga lejn Settings tal-Internet.
3. Issettja Modalità Operattiva biex WISP.
4. Select the desired ISP hotspot (e.g., "My_home_WiFi").
5. Enter the password for the selected WiFi network.
6. Ikklikkja Qabbad. The router will reboot.

Nota: The router's LAN IP address will change. After reboot, log in again via tendawifi.com or the new IP address. Do NOT connect any device to the WAN port in WISP mode.

4.3.2 Universal Repeater Mode

This mode extends the signal of an existing WiFi network.

1. Idħol fil- web UI (tendawifi.com).
2. Innaviga lejn Settings tal-Internet.
3. Issettja Modalità Operattiva biex Ripetitur Universali.
4. Select the WiFi network to be extended.
5. Enter the password for the selected WiFi network.
6. Ikklikkja Qabbad. The router will reboot.

Nota: Similar to WISP mode, the LAN IP address will change. Do NOT connect any device to the WAN port in Universal Repeater mode.

4.4 Modalità tal-Punt ta' Aċċess (AP)

Use AP mode when you have a smart home gateway providing wired internet access and want to add wireless coverage.

1. Power on the router. Connect a computer to a LAN port or connect your smartphone to the router's WiFi network.
2. Idħol fil- web UI (tendawifi.com).
3. Innaviga lejn Settings tal-Internet.
4. Issettja Modalità Operattiva biex AP.
5. Ikklikkja OK in the popup window. The router will reboot.

Nota: In AP mode, all physical ports function as LAN ports. Functions like bandwidth control and port forwarding are unavailable. The LAN IP address will change.

5. Istruzzjonijiet Operattivi

5.1 Settings bla fili

Configure your WiFi network name (SSID) and password.

1. Idħol fil- web UI and navigate to Wireless Settings > WiFi Name and Password.
2. Preferred Band: Enable to integrate 2.4 GHz and 5 GHz networks under one SSID, allowing devices to automatically connect to the best band. Disable to configure 2.4 GHz and 5 GHz networks separately.
3. Netwerk WiFi: Enable or disable the WiFi networks.
4. WiFi Name (SSID): Set your desired network name.
5. Modalità tas-Sigurtà: Choose an encryption mode (WPA-PSK, WPA2-PSK, WPA/WPA2-PSK Mixed). WPA/WPA2-PSK Mixed is recommended for security.
6. Password tal-WiFi: Set a strong password (combination of numbers, uppercase/lowercase letters, symbols).
7. Hide WiFi: Enable this option to hide your WiFi network from public view. You will need to manually enter the SSID on devices to connect.
8. Ikklikkja OK biex tissejvja l-bidliet.

5.1.1 Connecting to a Hidden WiFi Network

If your WiFi network is hidden, you must manually enter the network name to connect. For example, on an iPhone:

1. Mur fuq Settings > WLAN.
2. Ippermetti WLAN.
3. Scroll to the bottom and tap Other....
4. Enter the hidden WiFi name and password.
5. Set security (e.g., WPA2/WPA3).
6. Tektek Ingħaqad.

5.1.2 Netwerk Mistieden

Create a separate network for guests with optional bandwidth limits and isolation from your main network.

1. Idħol fil- web UI and navigate to Wireless Settings > Guest Network.
2. Ippermettiet Netwerk tal-Mistieden.
3. Issettja Isem WiFi 2.4 GHz u Isem WiFi 5 GHz (optional, different from main network).
4. Issettja a Password tan-Netwerk tal-Mistieden (mhux obbligatorju).
5. Issettja Validità (e.g., 8 hours) after which the guest network will disable automatically.
6. Issettja Shared Bandwidth for Guests (e.g., Unlimited or a specific Mbps).
7. Ikklikkja OK.

5.1.3 WiFi Signal Strength

Adjust the router's wireless coverage and wall-penetration capability.

1. Idħol fil- web UI and navigate to Wireless Settings > WiFi Signal Strength.
2. Agħżel Għoli (for large or multi-barrier environments), Medju (for medium-area or less-obstacle environments), or Baxx (for small area or barrier-free environments).
3. Ikklikkja OK.

5.1.4 Wireless Parameters

Advanced settings for network mode, wireless channel, and bandwidth.

1. Idħol fil- web UI and navigate to Wireless Settings > Wireless Parameters.
2. Aġġusta Modalità tan-Netwerk, Kanal bla fili, u Wireless Bandwidth for 2.4 GHz and 5 GHz networks. It is generally recommended to keep default settings unless you have specific requirements.
3. Ikklikkja OK.

5.1.5 WPS (Wi-Fi Protetta Setup)

Quickly connect WPS-enabled devices to your WiFi network.

• Using WPS Button: Press the WPS/RST button on the router for 1-3 seconds. Within 2 minutes, enable WPS on your client device.
• Bl-użu tal-Kodiċi PIN: Find the PIN code on the router's bottom label or in the web UI (Wireless Settings > WPS). Enter this PIN code on your wireless device for connection.

5.2 Kontroll tal-Bandwidth

Manage upload and download speeds for connected devices.

1. Idħol fil- web UI and navigate to Kontroll tal-Bandwidth.
2. View online devices and their current speeds.
3. To limit speed: Click on a device, set Download Limit u Upload Limit (e.g., 512 KB/s for HD Videos).
4. To block internet access: Toggle the internet access switch for the device to the 'off' position.
5. Ikklikkja OK.

5.3 Kontrolli tal-Ġenituri

Immaniġġja l-aċċess għall-internet għal apparati speċifiċi.

1. Idħol fil- web UI and navigate to Kontrolli tal-Ġenituri.
2. Agħżel l-apparat li trid timmaniġġja.
3. Issettja Allow access during to define time periods when internet access is permitted.
4. Issettja Irrepeti for specific days (e.g., Everyday, Mon-Sun).
5. Ikkonfigura Website Restrictions:
   • Itfi: Kollha websites accessible.
   • Only Permit: Only listed websites accessible.
   • Only Forbid: Only listed websites inaccessible.
6. Żid websiti biex Sblokkat Websiti or Imblukkata Websiti listi.
7. Ikklikkja OK.

5.4 Modalità Irqad

Control LED indicators and WiFi schedule to reduce power consumption.

5.4.1 Kontroll LED

1. Idħol fil- web UI and navigate to Sleeping Mode > LED Control.
2. Agħżel Always Open, Dejjem Agħlaq, jew Close Schedule.
3. If Close Schedule is selected, configure the time period.
4. Ikklikkja OK.

5.4.2 WiFi Schedule

1. Idħol fil- web UI and navigate to Sleeping Mode > WiFi Schedule.
2. Ippermetti jew Itfi Skeda WiFi.
3. If enabled, set the time period (Turn WiFi Off At) and days (Turn WiFi Off On) when the WiFi network will be disabled.
4. Ikklikkja OK.

5.5 Settings Avvanzati

Access advanced network configurations.

5.5.1 MAC Address Filter

Control internet access for specific devices based on their MAC addresses.

1. Idħol fil- web UI and navigate to Advanced > MAC Address Filter.
2. Agħżel Modalità Iffiltra:
   • Lista sewda: Disallow listed MAC addresses.
   • Lista l-bajda: Allow only listed MAC addresses.
3. Add MAC addresses to the respective list.
4. Ikklikkja OK.

5.5.2 IPTV

Enable IPTV service if provided by your ISP.

1. Idħol fil- web UI and navigate to Advanced > IPTV.
2. Ippermettiet IPTV.
3. Agħżel VLAN type (Default, Shanghai VLAN, Manual VLAN) based on your ISP's information.
4. Ikklikkja OK. The router will reboot.

5.5.3 Irbit IP-MAC

Assign fixed IP addresses to LAN clients to ensure consistent access for services like FTP servers.

1. Idħol fil- web UI and navigate to Advanced > IP-MAC Binding.
2. Daħħal dak mixtieq Indirizz IP and the client's Indirizz MAC.
3. Click the add button (+).
4. Ikklikkja OK.

5.5.4 Port Forwarding

Allow internet users to access services (e.g., FTP server) on your local network.

1. Idħol fil- web UI and navigate to Advanced > Port Forwarding.
2. Daħħal Indirizz IP Intern (of the server), Port Intern, Port Estern, u Protokoll (Both recommended).
3. Click the add button (+).
4. Ikklikkja OK.

5.5.5 DDNS (Dynamic Domain Name System)

Access your router or internal servers using a fixed domain name even with a dynamic WAN IP address.

1. Idħol fil- web UI and navigate to Advanced > DDNS.
2. Ippermettiet DDNS.
3. Agħżel a Fornitur tas-Servizz (e.g., oray.com).
4. Daħħal tiegħek DDNS User Name u Password DDNS.
5. Ikklikkja OK.

5.5.6 DMZ Host (Demilitarized Zone)

Expose a specific device on your LAN to the internet, useful for gaming or video conferencing. Use with caution as it bypasses the router's firewall for that device.

1. Idħol fil- web UI and navigate to Advanced > DMZ Host.
2. Ippermettiet Ospitanti DMZ.
3. Daħħal il- Indirizz IP Ospitanti of the device to be exposed.
4. Ikklikkja OK.

5.5.7 UPnP (Plug and Play Universali)

Automatically opens ports for UPnP-based applications like P2P programs.

1. Idħol fil- web UI and navigate to Avvanzat> UPnP.
2. Ippermetti jew Itfi UPnP.
3. Ikklikkja OK.

5.5.8 Firewall

Protects your router from external Ping attacks.

1. Idħol fil- web UI and navigate to Advanced > Firewall.
2. Ippermetti jew Itfi Firewall.
3. Ikklikkja OK.

5.6 Issettjar tal-IPv6

Configure IPv6 connectivity for your network.

1. Idħol fil- web UI and navigate to IPv6.
2. Ippermettiet IPv6.
3. Agħżel tiegħek Tip ta' Konnessjoni (PPPoEv6, DHCPv6, Static IPv6) based on your ISP's IPv6 service.
4. Enter required parameters (e.g., IPv6 Username/Password for PPPoEv6, IPv6 Address/Prefix Length for Static IPv6).
5. Ikkonfigura Settings IPv6 LAN if needed (IPv6 LAN Address, IPv6 LAN Prefix Length, DHCPv6 Address Assignment Method).
6. Ikklikkja OK.

6. Manutenzjoni

6.1 Login Password Management

Secure your router's web UI

1. Idħol fil- web UI and navigate to Administration > Login Password.
2. If it's the first time, set a Password Ġdida u Ikkonferma l-Password.
3. If a password is already set, enter the Password Qadima, then set and confirm the Password Ġdida.
4. Ikklikkja OK.

6.2 WAN Parameters

Adjust advanced WAN settings.

1. Idħol fil- web UI and navigate to Administration > WAN Parameters.
2. Server Name / Service Name: Configure if required by your ISP for PPPoE.
3. MTU Value: Adjust if experiencing issues with specific websites or email. Recommended range is 1400-1500.
4. Clone WAN MAC Address: If your ISP binds internet access to a specific MAC address, you can clone the MAC address of a working device.
5. Change WAN Speed: If experiencing connectivity issues, try setting WAN Speed to 10 Mbps Full Duplex or Half Duplex.
6. Ikklikkja OK.

6.3 LAN Parameters

Configure your local area network settings.

1. Idħol fil- web UI and navigate to Administration > LAN Parameters.
2. Aġġusta Indirizz IP LAN, Maskra tas-Subnet.
3. Ikkonfigura Server DHCP settings (Enable/Disable, Start IP Address, End IP Address).
4. Issettja Server DNS preferut u DNS Server alternattiv.
5. Ikklikkja OK.

6.4 mill-bogħod WebĠestjoni bbażata fuq

Allow remote access to your router's web UI for troubleshooting or management.

1. Idħol fil- web UI and navigate to Administration > Remote WebĠestjoni bbażata fuq.
2. Ippermettiet Remote WebĠestjoni bbażata fuq.
3. Issettja Indirizz IP tal-Ġestjoni biex Kollha or Speċifiċi (enter an IP address).
4. Issettja a Port number (1025-65535 recommended).
5. Ikklikkja OK.

6.5 Data u Ħin

Ensure correct system time for time-based functions.

1. Idħol fil- web UI and navigate to Administration > Date & Time.
2. Issettja t-tajba Żona tal-Ħin. The router will synchronize time with the internet.
3. Ikklikkja OK.

6.6 Ġestjoni tal-Apparat

Perform essential device operations.

1. Idħol fil- web UI and navigate to Administration > Device Management.
2. Ribootja mill-ġdid: Ikklikkja Reboot to restart the router.
3. Irrisettja: Ikklikkja Irrisettja to restore factory settings. (Warning: All configurations will be lost).
4. Backup/Restore Configuration:
   • Backup: Ikklikkja Backup to save current configurations to your computer.
   • Irrestawra: Ikklikkja Irrestawra to upload a previously saved configuration file.
5. Export System Log: Ikklikkja Esportazzjoni to save system logs for troubleshooting.
6. Aġġorna l-Firmware:
   • Aġġornament Lokali: Niżżel il-firmware minn www.tendacn.com, then upload the .bin file.
   • Aġġornament onlajn: Follow on-screen instructions for automatic firmware updates.
7. Manutenzjoni Awtomatika: Enable this function to allow the router to reboot automatically during low traffic periods (e.g., 02:00-05:30 AM) to improve stability.

7 Issolvi l-problemi

• Ma jistax jaċċessa Web UI:
  • Kun żgur li r-router huwa mixgħul.
  • If using a computer, ensure it obtains an IP address automatically (refer to Appendix A.1).
  • If using a smartphone, disable cellular network.
  • Try resetting the router.
• Internet connection issues:
  • Verify WAN port connection and cable integrity.
  • Confirm PPPoE username/password (case-sensitive).
  • Ensure correct connection type (PPPoE, Dynamic IP, Static IP) is selected.
  • Power cycle the modem and router.
  • Contact your ISP if "No response from the remote server" or "Dial-up connection succeeded but internet inaccessible" errors occur.
  • If "The router has obtained a valid IP address but cannot access the Internet", try cloning MAC address or reconfiguring.
• WiFi extender mode connection failed:
  • Ensure correct WiFi password for the upstream network (case-sensitive).
  • Ensure the new router is within the wireless coverage of the upstream router.
  • Relocate the new router for better signal (between original router and uncovered area, away from interference, above ground).
• Cannot access internet after AP mode setup:
  • Ensure the existing router is connected to the internet.
  • Ensure your wireless devices are connected to the correct WiFi network of the new router.
  • If a computer connected to the router cannot access the internet, ensure it's configured to obtain an IP address and DNS server automatically.
• Internet users cannot access FTP server (Port Forwarding/DDNS/DMZ):
  • Ensure the internal port number in port forwarding matches the server's service port.
  • Temporarily disable firewall, antivirus software, and security guards on the FTP server host.
  • Ensure the router obtains a public IP address.
  • The LAN port number and WAN port number can be different.
• IPv6 network test fails:
  • Ensure correct WAN IPv6 address is entered.
  • Ensure devices obtain IPv6 address through DHCPv6.
  • Consult your ISP.
• Forgot login password:
  • Reset the router to factory settings using the WPS/RST button (hold for ~8 seconds). This will clear all configurations.
• Firmware upgrade issues:
  • Ensure the firmware is applicable to your router model.
  • Perform upgrade via a wired connection to a LAN port.
  • Do NOT power off the router during upgrade.

8. Speċifikazzjonijiet

9. Għajnuniet għall-Utenti

• For optimal performance, place the router in a central location, away from obstructions and interference sources like microwaves or cordless phones.
• Utilize the Tenda WiFi App for convenient remote management of your network settings, including parental controls and guest networks.
• If you experience slow speeds or connection drops, try adjusting the WiFi signal strength in the web UI. A lower setting might be sufficient for smaller areas and can reduce interference.
• Regularly check for firmware updates on www.tendacn.com to ensure your router has the latest features and security enhancements.
• When setting up a guest network, consider enabling the bandwidth limit to ensure your main network's performance isn't impacted by guest usage.

10. Garanzija u Appoġġ

For additional documents, product information, or technical assistance, please refer to the following resources:

• Uffiċjali Websit: Żur www.tendacn.com and search for your product model.
• Manwal tal-Utent (PDF): A detailed user manual in PDF format is available for download. You can access it directly via this link: Tenda AC1200 Dual-band Router User Guide (PDF).
• Technical Support Hotlines:
  • Global: (86) 755-27657180 (China Time Zone)
  • United States: 1-800-570-5892 (Toll Free: 7 x 24 hours)
  • Canada: 1-888-998-8966 (Toll Free: Mon - Fri 9 am - 6 pm PST)
  • Ħong Kong: 00852-81931998
• Appoġġ bl-Email: support@tenda.com.cn

Appendiċi

A.1 Configuring the computer to obtain an IPv4 address automatically

This section provides instructions for configuring your computer to automatically obtain an IPv4 address, which is often necessary for initial router setup or troubleshooting network connectivity. The procedures are similar for wired and wireless network adapters.

A.1.1 Windows 10

1. Click the network icon in the bottom right corner of the desktop and choose Issettjar tan-netwerk.
2. Ikklikkja Ibdel l-għażliet tal-adapter.
3. Right-click on the connection that is being used (e.g., Ethernet) and then click Proprjetajiet.
4. Ikklikkja darbtejn Protokoll tal-Internet Verżjoni 4 (TCP/IPv4).
5. Agħżel Ikseb indirizz IP awtomatikament u Ikseb l-indirizz tas-server DNS awtomatikament.
6. Ikklikkja OK, imbagħad Agħlaq.

A.1.2 Windows 8

1. Right-click in the bottom right corner of the desktop and choose Miftuħ Ċentru tan-Netwerk u l-Qsim.
2. Ikklikkja Ethernet u mbagħad Proprjetajiet.
3. Ikklikkja darbtejn Protokoll tal-Internet Verżjoni 4 (TCP/IPv4).
4. Agħżel Ikseb indirizz IP awtomatikament u Ikseb l-indirizz tas-server DNS awtomatikament.
5. Ikklikkja OK, imbagħad Agħlaq.

A.1.3 Windows 7

1. Click the network icon in the bottom right corner of the desktop and choose Miftuħ Ċentru tan-Netwerk u l-Qsim.
2. Ikklikkja Konnessjoni maż-Żona Lokali u mbagħad Proprjetajiet.
3. Ikklikkja darbtejn Protokoll tal-Internet Verżjoni 4 (TCP/IPv4).
4. Agħżel Ikseb indirizz IP awtomatikament u Ikseb l-indirizz tas-server DNS awtomatikament.
5. Ikklikkja OK, imbagħad Agħlaq.

A.2 Default Parameters

This table lists the default settings for various router parameters.

A.3 Acronyms and Abbreviations

This table provides a list of acronyms and their full spellings used in this manual.