OCOM POS-K004 21.5-inch Self-Service POS System User Manual

1. Prodott Aktarview

The OCOM POS-K004 is a versatile 21.5-inch self-service POS system designed for various retail and service environments. It features a high-resolution touch screen, an integrated 1D/2D barcode scanner, and an 80mm thermal printer with an auto-cutter. This system supports both Windows and Android operating systems, providing flexibility for different application needs. Optional features include an NFC module and facial recognition for payment.

2. Informazzjoni dwar is-Sigurtà

• Kun żgur li l-apparat jitqiegħed fuq wiċċ stabbli u livellat biex tevita li jinqaleb.
• Use only the provided power adapter and cable.
• Żomm l-apparat 'il bogħod mill-ilma, sħana eċċessiva, u dawl tax-xemx dirett.
• Tippruvax tiftaħ jew issewwi l-apparat int stess. Irreferi għal persunal tas-servizz kwalifikat.
• Żgura ventilazzjoni xierqa madwar l-unità biex tevita sħana żejda.

3. Gwida ta' Setup

3.1 Spakkjar u Spezzjoni

• Neħħi bir-reqqa l-komponenti kollha mill-imballaġġ.
• Iċċekkja li l-oġġetti kollha elenkati fil-lista tal-ippakkjar huma preżenti.
• Inspect the device for any signs of damage during transit. Contact your supplier immediately if any damage is found.

3.2 Assemblaġġ Fiżiku

The POS-K004 can be configured with or without side tables, and can be floor-standing or wall-mounted (optional metal plate and bracket). Refer to the diagram below for dimensions and assembly guidance.

• Assemblea Stand tal-Art: Attach the main unit securely to the floor stand base using the provided screws. Ensure it is stable.
• Side Table Attachment (Optional): If using side tables, attach them to the main unit's designated slots.
• Muntaġġ tal-ħajt (Mhux obbligatorju): If wall-mounting, use the optional metal plate and bracket. Ensure the wall can support the weight of the unit.

3.3 Konnessjoni tal-Enerġija u l-Periferali

• Connect the power cable to the AC power socket (100V-240V 50HZ/60HZ) on the device and then to a wall outlet.
• Connect any external USB devices (e.g., keyboard, mouse) to the available USB ports.
• For network connectivity, connect an Ethernet cable to the LAN port or ensure Wi-Fi is configured.

4. Istruzzjonijiet Operattivi

4.1 Tixgħel/Jitfi

• Qawwa Mixgħul: Press the power switch on the machine. The system will boot up according to its configured operating system (Windows or Android).
• Qawwa Mitfi: For Windows systems, use the standard shutdown procedure. For Android systems, use the system's power-off option. Alternatively, press and hold the power switch until the device shuts down.

4.2 Operazzjoni tal-Touch Screen

• The 21.5-inch IPS display supports 10-point projected capacitive touch. Interact with the screen using your fingers for navigation and input.
• Ensure your hands are clean and dry for optimal touch response.

4.3 Barcode Scanning

• The integrated 1D/2D scanning platform is located below the main screen.
• Present the barcode (1D or 2D) to the scanning window. The system will emit a beep sound upon successful scan.
• Supported barcode types include UPC, EAN, Code128, Code 39, PDF417, QR Code, Data Matrix, and more.

4.4 Thermal Printer Usage

• The 80mm thermal printer is integrated into the unit.
• Ensure thermal paper is loaded correctly (refer to Section 5.1 for paper loading).
• The printer features an auto-cutter for convenient receipt dispensing.

4.5 Karatteristiċi Fakultattivi

• Modulu NFC: If equipped, the NFC module allows for contactless payments or identification. Follow on-screen prompts for NFC transactions.
• Rikonoxximent tal-wiċċ: If equipped, the facial recognition camera can be used for payment authentication or user identification. Follow software instructions for setup and use.

5. Manutenzjoni

5.1 Tagħbija ta' Karta Termali

• Iftaħ il-qoxra tal-printer.
• Insert a new roll of 80mm thermal paper, ensuring the paper feeds from the bottom of the roll towards the printer mechanism.
• Pull a small amount of paper out past the cutter and close the printer cover firmly until it clicks.

5.2 Tindif tal-Apparat

• Skrin: Use a soft, lint-free cloth slightly dampened with a non-abrasive screen cleaner. Do not spray cleaner directly onto the screen.
• Tieqa tal-Iskaner: Gently wipe the scanner window with a soft, dry cloth to remove dust or smudges. Avoid scratching the surface.
• Esterni: Wipe the plastic and metal surfaces with a soft, damp drapp. Evita kimiċi ħarxa.
• Kun żgur li l-apparat ikun mitfi u splaggjat qabel it-tindif.

5.3 Kura Ġenerali

• Evita li tpoġġi oġġetti tqal fuq l-apparat.
• Protect the device from extreme temperatures and humidity.
• Regularly check cable connections for security.

6 Issolvi l-problemi

7. Speċifikazzjonijiet

8. Garanzija u Appoġġ

OCOM provides comprehensive support for its products. For warranty claims, technical assistance, or service inquiries, please contact your point of purchase or OCOM customer service directly.

• Returns and Refunds Policy: Refer to the seller's return and refund policy for details on product returns and eligibility.
• Sigurtà ta' Informazzjoni Personali: OCOM is committed to protecting your privacy and personal data. Your personal information will not be shared with third parties without your consent. Secure payment processing is ensured.

For further assistance, please visit the official OCOM websit jew ikkuntattja lit-tim ta 'appoġġ tagħhom.