1. Informazzjoni dwar is-Sigurtà
1.1 Twissijiet Ġenerali
- Always follow the installation steps in this manual. Keep this manual in a safe place and provide it with the machine if transferred to a third party.
- This machine is for conventional domestic use only, not for industrial or outdoor environments.
- Not intended for persons with reduced physical, sensory, or intellectual abilities, or lack of experience, unless supervised or instructed.
- Do not touch the plug or any live part with wet hands.
- If the charger or power cord is damaged, stop use immediately and contact after-sales for replacement.
- Keep long hair, loose clothing, fingers, and other body parts away from air passages, rotating, and moving parts. Do not point the vacuum hose or accessories at eyes, ears, or mouth.
- If not used for a long time, turn off the power and unplug the charging base.
- If the machine is damaged (e.g., falling, water damage), do not operate it. Contact professional maintenance personnel.
- Stop use immediately if there is electricity leakage, abnormal motor temperature/sound, peculiar smell, or weak suction, and contact professional maintenance personnel.
- Use only the designated charger. Other chargers may cause battery failure, extreme thermal effects, or explosion.
- Dispose of packaging bags immediately to prevent suffocation risk for children.
- Do not place outdoors, in icy conditions, or near heat sources.
- Do not expose to fire or excessive temperature.
1.2 About Product Usage Scope
- Suitable for hard floors in indoor environments: waxed, stone, rubber, marble, granite, terrazzo, solid wood, laminate, bamboo, mirror tiles, porcelain tiles. May not achieve best results on uneven surfaces.
- In vacuum cleaner mode, suitable for cleaning short-pile carpets.
- Do not use near or on flammable/explosive objects, working fireplaces, or heaters.
- Do not vacuum high-temperature substances (cigarette butts, matches, hot ash), ultra-fine substances (lime, cement, wood chips, gypsum powder, ash, charcoal powder), dangerous items (solvents, descaling agents), or chemical substances (acids, detergents).
- Do not vacuum detergent, kerosene, gasoline, alcohol, paint, perfume, as these may cause short circuits, fire, or explosion.
- Do not vacuum toner from laser printers/copiers, as these may cause fire or explosion.
- Do not vacuum sharp objects (glass fragments, small toys, pins, paper clips, stones, plaster, large paper pieces) as these may cause blockages and damage.
- Stains with strong grease, stickiness, or dyeing properties (shoe polish, paint, pigment) are not within the scope of use.
1.3 About Cleaning Solutions
- Adding too much cleaning solution can generate excessive foam, potentially entering the motor and causing danger.
- Proportion cleaning solution according to instructions; it should not contain acid, alkali, or environmentally harmful substances.
- Keep cleaning agents out of reach of children. If solution gets into eyes, rinse with clean water; if ingested, seek medical attention immediately.
- Follow local environmental regulations for sewage and cleaning solution disposal.
- Twissija: For models with electrolyzed water devices, do not use cleaning solutions, as impurities after electrolysis may block the water outlet and prevent the water pump from working normally.
1.4 About the Machine
- Do not disassemble the machine yourself. There are no customer-serviceable parts. Do not attempt to change performance, as this may cause danger.
- Bl-użu ta' vol mhux korretttage will damage the motor and may cause injury. The correct rated voltage is on the nameplate.
- Use extreme caution when cleaning stairs to prevent falls.
- Do not shake or violently collide the machine to prevent sewage from flowing into the motor.
- When the motor is working, do not lift, carry, tilt, or lay the appliance flat to prevent backwater from entering the motor.
- After use, place the machine against a wall to prevent tripping.
- Tużax jekk it-tank tal-ilma u l-barmil tad-drenaġġ ma jkunux installati sew.
- Do not place small objects in or block the air outlet; remove any objects hindering airflow to prevent overheating.
- Do not wet the body of the machine to avoid fire or electric shock due to short circuit.
- Water stains in the tank are normal residues from factory testing.
2. Prodott Aktarview
2.1 Komponenti tal-Prodott
The Redkey W13 is a Whole House Smart Wet Dry Vacuum Cleaner designed for efficient and thorough cleaning.

Redkey W13 Wet and Dry Vacuum Cleaner with its main components and accessories.
2.2 Lista ta 'Aċċessorji

Visual representation of the included accessories.
- Ospitanti *1
- HEPA bracket *1
- Bażi *1
- Roller brush bracket *1
- Roller brush *2
- HEPA *1
- Pinzell tat-tindif *1
- Measuring cup *1
- Manwal ta 'struzzjonijiet *1
2.3 Karatteristiċi ewlenin
- Improved Edge Cleaning Function: The slim edge design allows for precise cleaning along baseboards and corners.
- Automatic Self-Cleaning and Drying: One-touch self-cleaning of the brush and hot air drying (approx. 2 hours) to prevent mold and odors.
- Powerful Vacuuming, Cleaning, and Mopping: Adjustable suction up to 17.5kPa for effective floor cleaning, reliably removing dirt, dust, debris, hair, liquids, and stains.
- Runtime Estiża: Up to 45 minutes of battery life per charge, capable of cleaning up to 200m² on a single charge.
- Wirja Diġitali: Intuitive display shows remaining battery, cleaning modes, and alarm reminders.
- Dual Water Tank Design: Large-capacity 700ml fresh water tank and 900ml dirty water tank for longer cleaning sessions without frequent refills. Ensures cleaning with fresh water.
- Turbo Inverter Brushless Motor: Provides strong power for cleaning with less noise.
- Solid-Liquid Waste Separator: Designed to avoid clogging of sewers.
2.4 Control Panel and Indicators

Visual representation of the control panel with different operating modes.
- Buttuna tal-Modalità: Toggles between Intelligent Cleaning (Auto), Powerful Cleaning (Max), Vacuum Cleaner Mode (Vac), and Electrolytic Water Mode.
- Wiri LED: Juri l-perċentwali tal-batterijatage, current mode, and alerts.
- Self-Cleaning Button: Initiates the self-cleaning and roller brush drying process.
- Buttuna tal-Qawwa: Jixgħel/jitfi l-magna.
- Buttuna Mute: For silent operation.
Tifsiriet tal-Indikaturi:
- Tindif waħdu: Roller brush cleaning, pipeline cleaning, roller brush drying.
- Intelligent Cleaning (Auto): Suitable for ordinary daily cleaning.
- Powerful Cleaning (Max): Suitable for cleaning with serious dirt.
- Vacuum Cleaner Mode (Vac): Only vacuuming cleaning (not recommended to switch during intelligent or high-power cleaning).
- Roller brush drying: Mode is on, completes in about 25 minutes.
- Abnormal roller brush: Roller brush not installed correctly or blocked.
- Sewage tank is full: Sewage water tank needs to be cleaned.
- Water tank is short of water: Need to add water to the clean water tank.
- Temperatura mhux normali: Battery protection, stop working.
3. Setup
3.1 Immaniġġja l-Assemblea
- Insert the lower end of the handle into the corresponding card slot on the upper end of the machine until you hear a clear "click" sound. This indicates the handle is installed correctly.
- To disassemble, use a hard object to press the shrapnel in the fuselage hole, and simultaneously pull the handle upwards to remove it.
3.2 Battery Pack Installation

Diagram showing the removable battery and its installation.
- Assemblea: Align the battery pack with the battery slot at the rear of the body and push it in until you hear a click, indicating it's installed.
- Żarmar: Press the snap at the back of the battery slot and pull it down to remove the battery pack.
3.3 Product Charging
- Connect the charging stand's power cord to a socket.
- Place the machine into the charging stand. The battery charging port of the machine body connects to the charging port of the stand.
- The light will show a red breathing status while charging, turning green when fully charged. If the charging interface has poor contact, a purple light status will be displayed; check connections.
Tips:
- Keep the machine upright and near a wall corner during charging to prevent tripping.
- For first use or after replacing the battery pack, fully charge it before use for accurate power display.
3.4 Water Filling of Clean Water Tank

Diagram illustrating the sewage tank (900ml) and water purification tank (700ml).
Follow these steps to fill the clean water tank:
- Metodu 1: Open the plug on top of the clean water tank, fill with water (below 60°C), and close the plug.
- Metodu 2: Remove the clean water tank by pulling its handle vertically upwards. Open the plug, inject clean water, and close the plug. Install the tank back onto the floor brush, pressing gently to secure.
4. Istruzzjonijiet Operattivi
4.1 Start Up
- Click the power button. The machine will start and enter standby. Tilt the machine body to begin operation.
- The intelligent cleaning mode is entered by default. Use the mode button to adjust the cleaning mode as needed.
- To stop, click the power button or stand the machine upright.
- When charging, the machine enters standby. Click the power button to turn off the light.
- Wara l-istartjar normali, l-atmosfera lamp displays purple. If the battery is low, it will display red, requiring timely charging.
Nota: The machine comes with an upright switch. Tilt the fuselage to start work. Do not tilt the machine more than 142 degrees to avoid water leakage.
4.2 Shutdown and Power Off
- Għeluq Normali: When working or in standby, click the power button for a normal shutdown.
- Long-term Power Off: When working or in standby, press and hold the power button for three seconds to power off and disconnect the battery. This is suitable for long-term storage to save energy. A music prompt will sound after booting.
4.3 Modi Operattivi
The Redkey W13 offers multiple cleaning modes to suit different needs:
- Intelligent Cleaning (Auto): Default mode for everyday cleaning.
- Powerful Cleaning (Max): For stubborn stains and heavy dirt.
- Vacuum Cleaner Mode (Vac): For dry vacuuming, also suitable for short-pile carpets.
Demonstration of the Redkey W13's various cleaning modes and features.
5. Manutenzjoni
5.1 Self-Cleaning and Roller Drying

Illustration of the deep self-cleaning process for the roller brushes.

Visual of the self-drying process to prevent moisture and odors.
- After use, return the machine to the charging base.
- Press the self-cleaning button at the rear of the fuselage handle to start self-cleaning.
- After self-cleaning, the machine automatically enters the roller brush drying program (approx. 3 hours of silent drying).
- After drying, the machine continues to charge.
- Alternatively, press and hold the self-cleaning button for 3 seconds to directly enter the roller brush drying program.
Tips:
- For more complete self-cleaning, ensure the clean water tank is full.
- After self-cleaning, clean the sewage in the sewage bucket promptly.
- After cleaning, it is recommended to clean the pipe orifice and filter.
- If the battery is low, the drying program in self-cleaning mode will stop.
- Il-proċedura tat-tnixxif tieħu madwar 20 minuta.
- Clean any residual stains on the charging stand promptly.
5.2 Cleaning the Main Unit (Body)
- Before cleaning, stop the machine from working.
- Scrub with water or a neutral detergent. Wring out the cleaning cloth thoroughly before scrubbing. Do not allow water to penetrate the electrical components.
Tip:
- After cleaning, place the entire machine upright in the charging stand. Avoid direct sunlight or humid places.
5.3 Cleaning the Sewage Tank, Pipe Orifice, and Filter
- The sewage tank can be lifted out by reaching into its handle and pressing the unlock button.
- Hold the sewage water tank with one hand and pull out the cover with the other.
- Remove the dry and wet isolation fence from the bucket and pour out garbage and dirt.
- If stubborn dirt is found on the inner wall of the sewage tank, clean it directly with a cleaning gadget. Remove the sewage bucket and clean dirt at the pipe mouth with the equipped cleaning tool.
- Remove the filter on the barrel cover. Check if the filter and sponge at the bottom are wet or blocked by dust. Keep them clean and dry before use.
- After cleaning, close the lid of the sewage tank and return it to the body, ensuring it clicks into place.
Tip:
- If the pipe is blocked or the filter is wet/blocked, the machine's cleaning effect will be seriously affected.
5.4 Tindif tal-Pinzell tar-Romblu
- Pull the handle button of the clean water tank upwards and remove the water tank.
- Press the release buttons at both ends of the thumb and index finger to extract the roller brush laterally.
- The roller brush handle can be removed. Use the provided cleaning tool to remove hair or debris entangled on the brush head.
- In addition to the machine's self-cleaning function, the roller brush can also be washed with clean water.
- Check and clean any dirt on the product's nozzle. Wipe with a damp cloth; do not rinse with water.
- After cleaning, install the roller brush back onto the floor brush.
Tip:
- If there is residual stain on the suction nozzle after removing the water tank and roller brush, wipe it with a wet rag; do not wash with water.
6 Issolvi l-problemi
If the product still cannot work normally after following these steps, please contact the seller for assistance.
| Mistoqsija | Check and Solve |
|---|---|
| The product is out of power or low in power | Jekk jogħġbok iċċarġja fil-ħin |
| The sewage bucket has reached the specified capacity | Take out the sewage bucket, pour out the sewage and use it again |
| The roller brush, roller brush cover and sewage tank are not installed properly. | Installa mill-ġdid |
| The nozzle or the pipe is blocked | Clean the nozzle or pipe |
| Il-filtru huwa maħmuġ | Use after cleaning the filter and dry |
| Iż-żennuna hija mblukkata | Clear obstacles in the mouth of the nozzle |
| Nozzle not spraying water | The water jet is blocked, clean it with a brush |
| Charging stand indicator light is off | Please check if the plug is connected |
| When charging, the ambient light of the fuselage shows purple | Poor contact between the charging head and the charging base, please check whether the charging head and the charging base are connected well |
| There is serious water stain on the ground under the machine after shutdown. | If you need to stop the machine, press the Power key. There is a delay of several seconds when the machine is shut down. During this period, drag the machine back a little bit until the machine is stopped, and then the machine body is upright. |
| The sewage tank is full or the pipes are clogged | Dump the sewage for reuse or clear the blockage in the pipe and restart the machine. |
| Prompt of water shortage fit-tank tal-ilma nadif | Fill up the clean water bucket and continue to use. |
| Scrolling Abnormal Alarm | Remove and check the roller brush. Clean the hair on the roller brush. Check and clean the winding blockage of suction nozzle, pipe or roller brush fixed shaft. Check if the sewage tank is full, please clean the sewage tank. When self-cleaning, if the clean water tank is short of water, please fill up with clean water. Whether the battery is under low battery prompt, please charge it in time. Whether the battery pack is in poor contact, please reinstall it. |
| Tieqaf taħdem | Too much roller brush wear. The cleaning effect of the roller brush is not good, it is recommended to replace it. |
7. Speċifikazzjonijiet Tekniċi
| Kontenut | Parametri Tekniċi |
|---|---|
| Mudell | W13 |
| Input tal-iċċarġjar voltage (V) | 120V/220-240V |
| Volum tal-ħruġ tal-iċċarġjartage (V) | 26 |
| Vol tax-xogħoltage (V) | 22.2 |
| Qawwa nominali (W) | 200 |
| Kapaċità tal-batterija (mAh) | 4200 |
| Ħin tal-iċċarġjar (h) | 4.5 |
| Working time (min) | 45 |
| Sewage tank capacity (ml) | 900 |
| Water tank capacity (ml) | 700 |
| Unit dimension (mm) | 290×255×1150 |
| Piż nett (kg) | 4.5 |
Nota:
- The above data is from our laboratory; actual use may vary based on the environment.
- Due to continuous product improvement, specifications are subject to the physical object, and our company reserves the right to update the product.
8. Għajnuniet għall-Utenti
- Tindif tat-tapit: The Redkey W13 features a dedicated 'Vacuum cleaner mode' (VAC) which is suitable for cleaning short-pile carpets. This mode focuses solely on vacuuming without mopping.
- Floor Drying: In 'Smart mode' (AUTO), the vacuum is designed to instantly drag and dry the floor, minimizing water spots.
9. Garanzija u Appoġġ
The Redkey W13 Wireless Wet and Dry Vacuum Cleaner comes with a garanzija ta 'sena.
For detailed item guides and documents, including the full user manual in PDF format, please refer to the official product page or contact Redkey customer support. The PDF manual contains comprehensive information in multiple languages.
If you encounter any issues not covered in this manual or require further assistance, please contact Redkey customer service.
